Empire Pre-Owned Superstore
Swansea, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 146 reviews
Salim was very friendly and knowledgable. He was easy to work with and very helpful. He was easy to work with and very helpful. More
Salim is pleasant to work with and took care of our every need. Very open and easy to talk with. I like his honesty and would work with him again. need. Very open and easy to talk with. I like his honesty and would work with him again. More
salim was very nice and made the process very easy, Some salesmen can be a bit aggressive and that definately was"nt the case here. I would recommend this dealership to purchase a new vehicle to anyone. salesmen can be a bit aggressive and that definately was"nt the case here. I would recommend this dealership to purchase a new vehicle to anyone. More
Salim was amazing! From beginning to end he was extremely helpful, honest and sincere. Even though I have awful credit he worked all day to get me into a car I love! From beginning to end he was extremely helpful, honest and sincere. Even though I have awful credit he worked all day to get me into a car I love! More
Annoying that there is no Financial office here. It adds time to the purchase for what already takes a long time. But the people were all pleasant. It adds time to the purchase for what already takes a long time. But the people were all pleasant. More
Carlos displayed great professionalism. He answered most of my questions and he was very patient with me. We need more car salesman like Carlos! He answered most of my questions and he was very patient with me. We need more car salesman like Carlos! More
It was great honest service. They consider the best car for me and my family They consider the best car for me and my family More
My wife and I purchased a car that we are very happy with! The dealership has nice cars. Our experience overall was not smooth. We were between two cars, eventually choosing the car that we were told ha with! The dealership has nice cars. Our experience overall was not smooth. We were between two cars, eventually choosing the car that we were told had a 100,000 mile warranty that came with it. When it came to signing paperwork, this was not true. There was no warranty attached to the car. Additionally, when we sat down to sign final paperwork $3,000 appeared on our total for the car. they claimed this to be a recondition fee. After negotiations with the owner he dropped this price to $1,250. This additioanal $3,000 was also not present on any initial listings which left us with a bad feeling. It is false advertising. The deal was saved by Sarkis from the finance place, he was phenomenal. Carlos was professional and friendly I just think the store as a whole needs to improve on their communication and be more transparent. More
Pretty good dealership, nice cars, and the seller, Carlos helped me find what I needed. I would recommend this place. helped me find what I needed. I would recommend this place. More
He was kind and they treated us with great attention! kind and showed willingness to help them with the business kind and showed willingness to help them with the business More