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El Cajon Ford

El Cajon, CA

4.8
149 Reviews

1595 East Main Street

El Cajon, CA

92021

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149 Reviews of El Cajon Ford

January 30, 2024

El Cajon Ford is on top of it. I have done business with them since 2007 and have purchased several vehicles. Last December I had my Maverick in for service and I was informed by More

by raypennell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gutierrez, Liz Garcia, Bobbie Nothwang, Reagan Brandon, Paul Dyke, Bobby Morales
Jan 31, 2024 -

El Cajon Ford responded

Thank you for your continued loyalty to El Cajon Ford, Ray. We appreciate your trust in our dealership and our commitment to keeping you informed about any recalls on your vehicles. We're glad to hear that you had a positive experience with our service department and we look forward to serving you again in the future. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

December 15, 2023

I have been doing business with this dealership since 2007 and they are great. My family and I trust them and this is where we go for service and new vehicles. Liz is a great service writer and keeps y More

by raypennell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Garcia
Dec 17, 2023 -

El Cajon Ford responded

Thank you for your continued trust in El Cajon Ford, Ray! We're thrilled to hear that Liz has been providing you with excellent service and keeping you informed. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We appreciate your business! Bobby Morales, Sales Manager, 619-312-6463 / bobby@elcajonford.biz

August 15, 2023

David took awesome care of my wife’s fusion. The entire EL Cajon service department are incredible. I have visited many others in California and HANDS DOWN, they are the ABSOLUTE BEST. Never tak More

by H3OINCDESIGNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ZACK…He is killing it. I will take all my 1/2 million dollar trucks to him…, Ross Caldera, Paul Dyke, Rob Slater, Josh Pratt, Bobby Morales, Megan Zoller, Tim Wilson
Sep 14, 2023 -

El Cajon Ford responded

We really appreciate your generous review. Thank you for entrusting us with the service needs for your wife’s Ford Fusion and letting us know that you received attentive, reliable helpfulness. We’ll be sure to send accolades to David. Providing an excellent customer experience is one of our goals. We look forward to repeating the experience for you in the near future! David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

August 14, 2023

Zac was awesome. We had our motorhome serviced and brakes done. They went through everything and the price was really good. Would recommend them to anyone. More

by Big Daddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac and Roberto
Sep 14, 2023 -

El Cajon Ford responded

Thank you so much for the 5-star rating and thoughtful review. We’re pleased that you brought your motor home to us for brakes and service and recognized Zac’s thoroughness and our fair pricing. Your recommendation is truly valued. We are very proud of the service we provide and love giving customers like you the experience you deserve. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

August 13, 2023

Brian Cote took care of me for my 130k Ford Edge checkup. I asked him how long it would take and he quoted me a time. I told him that I wouldn't hold him to it, as the mechanics were leaving for lunch. Bu More

by althofj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Cote
Sep 14, 2023 -

El Cajon Ford responded

Thank you for taking the time to let us know that we are doing a good job. We’re pleased that you recognized Brian’s expertise, timeliness, and helpfulness involved in handling the service needs for your Ford Edge. We work hard to give our customers a fantastic experience and are happy to see that we are making it happen! David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

August 11, 2023

Service department did great job on replacement of damaged driver's side mirror that was damaged. More

by goosebounce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Gonzalez
Sep 14, 2023 -

El Cajon Ford responded

Thank you so much for the thoughtful review. We’re pleased that you entrusted us with the replacement of your driver’s side mirror and were happy with our work. We do our best to provide an experience like this one for all of our customers. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

August 11, 2023

The staff of El Cajon Ford were very polite, accommodating and helpful. I got all I needed and some!! Thank!! More

by villaluz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian at Service, Bobby Morales
Sep 14, 2023 -

El Cajon Ford responded

Thank you very much for your generous comment and rating, Villaluz. We’re thrilled that you recognized the helpfulness of our staff. It’s sincerely a pleasure to serve you, and we’re looking forward to having you back in the future. From our family to yours, thanks again for choosing El Cajon Ford. Bobby Morales, Sales Manager, 619-312-6463 / bobby@elcajonford.biz

August 07, 2023

El Cajon Ford has been great for the 40 plus years I have been dealing with them. They are always prompt and take pride in the work they perform. More

by Dozer Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dyke, Josh Pratt, Bobby Morales, Megan Zoller
Sep 14, 2023 -

El Cajon Ford responded

We’re thrilled to read how pleased you were with us. Your loyalty is truly valued. We truly value your feedback about our consistent promptness and attention to detail. Comments like yours help our business to grow and thrive, so that we can continue delivering superior service for years to come. Thanks for choosing El Cajon Ford, and we hope we’ll see you again very soon. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

July 30, 2023

Service was easy, Brian was great and helpful truck was washed and work was completed quickly More

by Columboec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Sep 14, 2023 -

El Cajon Ford responded

Our team can’t thank you enough for your generous 5-star rating and comment. We’re so pleased that you found our service department to be excellent. We will be sure to recognize Brian’s helpfulness and attention to detail. It always makes us glad to hear that our valued customers are receiving the exceptional service they deserve. We hope you’ll visit us again soon, and until then, thanks once again for your feedback. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

July 27, 2023

Friendly, kept me informed on the progress of repairs/oil changes. Used MY NAME. I'll return when I next need repairs or service. More

by nick hubsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth (Liz)
Sep 14, 2023 -

El Cajon Ford responded

We can’t thank you enough for your generous comment and rating, Nick. We’re so pleased that you recognized our friendliness, helpfulness, and expertise. It’s feedback like yours that motivates our team to continue delivering stellar service throughout the El Cajon Ford region. We appreciate your support for our business, and hope we’ll have the chance to serve you again soon. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

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