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Economy Auto Sales

Martins Ferry, OH

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rated
63 Reviews

317 Hanover St

Martins Ferry, OH

43935

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Showing 63 reviews

March 05, 2024

My vehicle was totaled and I’d heard several good testimonials from various people, so I thought I’d check them out. I am so very glad I did! Both are extremely accommodating and straightforward. My More

by Rlwilliams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Service manager name cannot recall., Eric Vernon, Jay Kirkpatrick
October 23, 2023

I found this dealership to be very helpful to me I told them my budget and they showed me what they had I test drove a couple I really liked the Jeep compass my salesperson was very friendly not pushy at a More

by Medsus0901
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Kirkpatrick, Aaron Glover
April 26, 2023

I was planning to purchase a car from Hgreg, but they said there was a problem with the electronics and had to be serviced. This was carry on for some time, could not get the problem repaired. It looks More

by dlhike74
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Ryan
December 30, 2022

Never contacted me or didn't let me know if they still had the vehicle or anything bad for business. More

by rivera45634
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jay Kirkpatrick
March 29, 2022

I inquired about it, and no one responded. As a matter of fact, your website is useless to me. More

by bobbyhovatter
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jay Kirkpatrick
Mar 30, 2022 -

Economy Auto Sales responded

Bobby, We are very bummed to see we received a worst rating possible in all catagories for a "useless website/no response from us." We obviously try to reply to all the inquiries we get but we may have missed yours somehow and if so that is definitely on us.... That said, even in todays great technology based world, the best way to insure a 100% response from us is with a simple phone call to our dealerships to avoid those frustrations on your side and a terrible rating across the board for our dealerships on ours. Regardless, thank you very much for considering our dealerships. Eric Vernon, Dealer.

June 20, 2020

Thank You Jay, very professional and pleasant salesman, drove 125 miles to look at a vehicle. Unfortunately not exactly what I was looking for, would definitely do business with dealership again, Thank You More

by kenbowhunter
Recommend Dealer
Yes
Employees Worked With
Jay Kirkpatrick
November 22, 2019

Lied about the car being rust free I notice 0 bad reviews and you did not post my last one talk about rigged reviews . You wont post this so why bother this car dealer lies and then More

by altonsteel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Vernon, Dave Keenan, Jay Kirkpatrick, Jim McKee, David Dove
Nov 25, 2019 -

Economy Auto Sales responded

1, DealerRater is an independently run company and they verify every review submitted. If a previous review you posted was not listed it was because DealerRater could not verify you as a legitimate email/sender. I have no capability of erasing any reviews nor would I ever want to. I welcome all reviews regardless of rating. 2, If someone would like to read your reviews of my company, they are still on many of the other websites that you posted on 5+ years ago.

November 07, 2019

Great experience I recently bought a vehicle from Jay at the Martins Ferry location.I was quite impressed that he would keep an agreement on a good old fashioned hand More

by Rgraham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Kirkpatrick
October 31, 2019

Dealership takes their time with you. Doesn’t push, or rush you. Cares about you want. Very pleasant experience! I would recommend to anyone looking for a great deal. More

by Happy Customer
Recommend Dealer
Yes
Employees Worked With
Eric Vernon, Jay Kirkpatrick
August 14, 2019

Very honest I was searching for a used F150. I had looked at every dealer in the tri-state. I went to Eric and Jay to look at a truck and they were able to get i More

by marksr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Vernon, Jay Kirkpatrick
Aug 16, 2019 -

Economy Auto Sales responded

Mark, Thank you very much for your continued patronage of my dealerships! You are a valued customer and we will always be grateful for the opportunites you have given us to make your transportation needs happen, hassle free. All the best, Eric

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