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Eastside Dodge Chrysler Jeep Ram FIAT
Calgary, AB
846 Reviews
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846 Reviews of Eastside Dodge Chrysler Jeep Ram FIAT
Helpful February 13, 2024
WARNING! ! Do not purchase a vehicle from this dealer. Dave Jackson, the used car sales manager and the sales associate Paul Kane will do anything to get a sal ! Do not purchase a vehicle from this dealer. Dave Jackson, the used car sales manager and the sales associate Paul Kane will do anything to get a sale including misrepresenting a vehicle and advising the customer that their used vehicles have been properly and fully inspected. Then what they do to try to cover up their unethical practices is sell you an after-market warranty that is supposed to give you peace of mind for approximately three years; however, once you experience an issue the warranty provider will recommend after market parts that are not suitable for your vehicle, leaving you with the bill. Then when you go back to Dodge within 90-days of realizing their is a significant problem with the vehicle they sold you under their 90-day warranty guarantee, they will advise you that they will not honour it because you have an extended warranty which is not guaranteed to cover mechanical issues. Then to solve the issue, they will attempt to sell you another used vehicle and will decrease the value of the vehicle you just bought my more than $10,000 so they can make a good profit. Maybe they aren’t aware that it’s illegal to misrepresent a vehicle’s true condition with the purpose of encouraging a customer’s decision to purchase it. I will never ever purchase a vehicle from this dealership and advise you to exercise the same caution if you decide to buy from this dealer. #lessonslearnt #eastsidedodgeisunethical #poorcustomerexperience #buyerbeware More
by Natasha
Employees Worked With
Dave Jackson
September 20, 2023
A couple of weeks ago we had repair work done we then went on a holiday The vehicle broke down . We had to drive 2 hours with the heat on to a dealership in. California costing us $700 US. Eastsidge do went on a holiday The vehicle broke down . We had to drive 2 hours with the heat on to a dealership in. California costing us $700 US. Eastsidge dodge told us whatever it cost they would reimburse us the money back . Whem we got back i had to take it to Bob the manager and a few days later we barely recievied less then half the money We are not happy with this dealership and they have lost our buisness I am on Disability and shouldnt have to be made a fool of. Very bad mechanics. Never go to this place. More
by lesmartz
Employees Worked With
Bob Gifford, Adam Tubman, Sean Walsh
September 20, 2023
First time purchasing from this dealership. Very pleased with the customer service. All levels of service from the sales and the finance department are top notch! Very pleased with the customer service. All levels of service from the sales and the finance department are top notch! More
by TRXFan
Employees Worked With
Oleksandr and Darcy, Derek McLeod
September 11, 2023
Worst dealership in the world, I brought a brand new 2023 ram 1500 from them and after one week I looked underneath the car and I found that multiple parts underneath the vehicles is already rusted. I took i ram 1500 from them and after one week I looked underneath the car and I found that multiple parts underneath the vehicles is already rusted. I took it in and service manager said that it’s normal for a new truck to come with rust on and they won’t fix or replace and of already rusted parts. If I can give them negative stars I would. If you’re looking to buy a new or used vehicle go to a different dealership. More
by Yaqoobyaqoob2000
Employees Worked With
Sean Walsh
September 01, 2023
Not dealing with this company anymore as they put me in a bad situation of fraud and now they are in investigation and it started June 22, 2022 I came in to the used department at Eastside. Dodge and I just bad situation of fraud and now they are in investigation and it started June 22, 2022 I came in to the used department at Eastside. Dodge and I just wanted to talk to that my father had just passed away I feel like I was taken. They really wanted to have me trade my truck in for a newer one I could not even afford they were pushing me and pushing me when up to the sales manager and he decided to put that I was working and making $6700 a month where I was not. Then you got Scotia advantage approved it without looking into the resource of me working worked I was not and I am on disability, so right there is a fraud and they will be under investigation so I’m hoping that this message will get looked at. It’s not right that Scotiabank had approved it and Eastside. Dodge went along with it putting information of me working which I was not. just so they can get my older truck that was fully loaded for a newer one that I can’t even afford I would like to talk to the CEO of Eastside Dodge but I’m not sure where I can find that More
by t.hawkins0606
Employees Worked With
Mark
July 03, 2023
Second time purchasing from this dealership. Definitely happy with the vehicle and dealings with the finance manager but poor service from the sales person involved. Was offered a $500 gas card Definitely happy with the vehicle and dealings with the finance manager but poor service from the sales person involved. Was offered a $500 gas card before making any decisions as an incentive and was pleasantly surprised. Was told he would get it for me as a repeat customer, nothing else said. Signed papers, reminded him of gas card and was told sales manager needed to cut the cheque so could pick it up on the day we picked up the car. Picked up car 4 days later(weekend) and was at that point told delivery papers had to be filed before we could pick up the cheque(vehicle had to be picked up and papers sent to finance company) so 1-2 business days. On signing final papers, salesman again changed the story and said that the dealership had given me a good deal on my car and the cost of the gas card was being worked into the overall amount but that he would talk to the manager again. Texted a couple times over the next week, continuously told not ready yet but reception will call when ready. Texted one final time this morning and was told it was ready. Went to pick up and it was for half the amount offered. Texted salesman once again and was told they already discounted the vehicle to get it approved so that’s what I get. Expressed my disappointment with it all and the salesman shifted the blame on to the sales manager and told me to take it up with him. I walked away from it and will never go back. Salesman was Summail. More
by Amy Steinberg
Employees Worked With
Summail, Mikayla
September 07, 2022
Don’t sign anything before reading it and completely understanding it. The conditions of your deposit being refunded are unfair and if you change your mind, you lose your deposit. Don’t get gunho over a understanding it. The conditions of your deposit being refunded are unfair and if you change your mind, you lose your deposit. Don’t get gunho over a vehicle. Pay attention to the details of the paperwork. More
by NotEastsidedodgescusty
Employees Worked With
Mitch Moore
June 29, 2022
orking with Eastside dodge on getting my new Ram 1500 fixed has been painful. It has been in the shop twice in the last week for Screen freezing, blue screening, or screen not even turning on. Thes fixed has been painful. It has been in the shop twice in the last week for Screen freezing, blue screening, or screen not even turning on. These things should not be happening on an 80k vehicle within 3 weeks of owning it. Having called other service bays around, it appears this is a known issue, currently with no fix. I was sold a vehicle with known issues without a disclaimer. I dont appreciate lip service, i appreciate action, and well Eastside hasnt shown any action. More
by evan.b
Employees Worked With
Sean Walsh
