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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.7
1,079 Reviews

1,079 Reviews of Eagle Buick GMC, Inc. - Service Center

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May 18, 2024

Been waiting quite awhile for a water pump to come in for 2018 Yukon since my last visit May 1st 2024 More

by PATTI_STAT
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

We have had great service. They are very friendly and professional. Always make you feel welcome. More

by racebum2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate in service dept
May 17, 2024

Communication is difficult. Staff is overworked, and not present during consultation making the transaction confusing. Phones don't work properly and calla are dropped ofter. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

Great service , prompt contact and customer service. Will definitely be back. Thank for military discount More

by CHIEFSKI41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Eagle Buick GMC, Inc. responded

We are thrilled to hear about your positive experience with Eagle Buick-GMC Inc. We're glad you found our service prompt and our team's customer service exceptional. We look forward to welcoming you back, and we appreciate your service - thank you for choosing us! Sincerely, The Eagle Buick-GMC Team

May 15, 2024

Nice service reps. I have only dealt with service. The car has always been returned in good condition with everything done as requested. More

by msheets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for sharing your positive experience with Eagle Buick-GMC Inc! We're thrilled to hear that our service reps took good care of you and that your car was returned in excellent condition. We look forward to serving you again in the future. Safe travels! Sincerely, The Eagle Buick-GMC Team

May 13, 2024

Excellent service. I was informed of progress and my car was done on time. Thank you More

by RN278
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for the fantastic review! We are thrilled to hear that you had a great experience with us at Eagle Buick-GMC Inc. We always aim to provide timely service while keeping our customers informed every step of the way. We appreciate your business and look forward to serving you again in the future! Sincerely, The Eagle Buick-GMC Team

May 13, 2024

Arrived at 10 am. Was finished at 11 am. Very courteous. A convenient location, great service. More

by drecher5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Copas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for choosing Eagle Buick-GMC Inc for your service needs! We are delighted to hear that you had a positive experience with our team. We appreciate your kind words about our convenient location and great service. Please don't hesitate to reach out if you need anything else in the future. Safe travels! Sincerely, The Eagle Buick-GMC Team

May 09, 2024

Scott is always great to deal with and goes out of his way to help you. The work is always professional More

by NETTCOOEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your kind words! We are thrilled to hear about your positive experience with us. We are committed to providing professional service and going above and beyond for our customers. We look forward to assisting you again in the future. Thank you for choosing Eagle Buick-GMC Inc. Sincerely, The Eagle Buick-GMC Team

May 09, 2024

Dropped my car off and they actually took me earlier than my scheduled appointment time. The waiting area was a nice spacious, waiting area with refreshments and TV and newspapers to look at. It was an enjoy More

by Mwhello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for sharing your positive experience at Eagle Buick-GMC Inc! We're thrilled to hear that we were able to accommodate you earlier and provide a pleasant waiting experience. Our team works hard to keep our customers informed and get the job done efficiently. We appreciate your feedback and look forward to serving you again! Sincerely, The Eagle Buick-GMC Team

May 06, 2024

Was kept up to date on repairs didn't make me wait all day to found out they couldn't get finished that day More

by dbrownwsi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Eagle Buick GMC, Inc. responded

Thank you! We strive to keep our customers informed and minimize wait times. Your satisfaction is our priority at Eagle Buick-GMC Inc. We appreciate your feedback. Sincerely, The Eagle Buick-GMC Team

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