Bob Thomas Ford West

I was very disappointed in my experience with Bob Thomas Ford. The vehicle I was interested in was an import from Canada and based on prior experience Canadian vehicles, due to the weather, often have rust Ford. The vehicle I was interested in was an import from Canada and based on prior experience Canadian vehicles, due to the weather, often have rust issues particularly on the undercarriage. I specifically asked the "online sales manager" about the condition of the undercarriage and I was assured that is was in "great shape". I was ready to move forward with the purchase but wanted to get a couple of pictures of the underside of the vehicle. When I asked, the online guy passed the sale on to another salesman who sent the pics I asked for and low and behold the undercarriage was, as I suspected, very rusty and corroded. Shady is the word that comes to mind. After pointing out the condition of the vehicle, I did not hear another word from Bob Thomas Ford. More

Excellent Service and really good people to work with. They made the process easy and were very accommodating to my schedule. Thanks for Everything. They made the process easy and were very accommodating to my schedule. Thanks for Everything. More