Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Diehl Hyundai of Massillon
Massillon, OH
458 Reviews
Diehl Hyundai is a new and used car dealership located in Massillon, Ohio. We sell new Hyundai vehicles and used cars, used SUVs, used trucks and used vans.
Diehl Hyundai is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 458 reviews
Verified Customer
Helpful May 18, 2024
Vaughan was awesome! I could not have asked for a more personable experience. Vaughan made sure that I got the car I wanted and needed. I highly recommend anyone looking I could not have asked for a more personable experience. Vaughan made sure that I got the car I wanted and needed. I highly recommend anyone looking to purchase a Hyundai to go to him. In fact I have already told some of my friends to do so! More
by charlijomcconnell
May 18, 2024
Very informative, quick and helpful. The service tech explained everything and I was only there an hour. The service tech explained everything and I was only there an hour. More
by KWADDELL7252
Employees Worked With
May 18, 2024
Sold me Hyundai Tucson, knowing it had an engine defect. At 38,000 miles, engine seized while driving 70 on highway, very traumatic with vehicles trying not to hit me. My young daughter is still upset. To At 38,000 miles, engine seized while driving 70 on highway, very traumatic with vehicles trying not to hit me. My young daughter is still upset. Took 6 weeks to install new engine, due to 6 other vehicles in the sho,with the same problem. Asked Manager to give me a call, after a salesperson called me to ask how my car is doing. MY car is in the SHOP, Salesperson oblivious. Never received a call from the manager Still waiting on Hyundai to refund my $860 towing. I was ,92 miles from dealership. Diehl is the closest Hyundai dealer. I'll never buy a vehicle again from Waikem,,/Diehl More
by overbay16laura
Employees Worked With
I don't remember
May 17, 2024
Our Elantra recently needed repair work. When all was said and done the work was done to our satisfaction at a fair price. I will return to Diehl in the future. When all was said and done the work was done to our satisfaction at a fair price. I will return to Diehl in the future. More
by Gerry S.
Employees Worked With
Nate/ Service Department Manager- 5 stars (Outstanding)
May 15, 2024
Chris explained everything clearly and he and everyone I spoke with in the Service Center were friendly and helpful. They were very patient with me. My car was in to have warranty paint work and I was very spoke with in the Service Center were friendly and helpful. They were very patient with me. My car was in to have warranty paint work and I was very pleased with the result. More
by Cindy
Employees Worked With
Service crew, cashier in service bay. Body shop.
