Dick Brooks Honda of Greer

I just bought a new 2024 Honda Ridgeline Black Edition from Dick Brooks Honda. purchased upgraded shark gray HPD dealers and was to receive the four take-off wheels at deliver. When I arrived at th from Dick Brooks Honda. purchased upgraded shark gray HPD dealers and was to receive the four take-off wheels at deliver. When I arrived at the dealer (from 150 miles away), I was informed that they only had three of my take-off wheels in the truck for me. They had used one of my wheels to replace a damaged wheel on someone else’s car. They agreed to order a new wheel and send it to me. Not having received the wheel or any communication about it a week or so later, I contacted my salesperson. She checked with someone and said a wheel was on its way to me. Unfortunately, the wheel I received was damaged. The box it was sent in had a part number that matched my shark gray HPD wheels. What had happened? They shipped the damaged wheel to me using my HOD wheel box, having never ordered a new replacement wheel for me as promised. Maybe they thought I would just throw the boxes in the garage for later use and never check the wheel. Now I have a buyer ready to buy the wheel and, of course, can’t sell the damaged wheel to him. The dealer (MarkMatthew Smith - finance manager) reports only that, “Yeah, we will check on that. I am sure it was inadvertent.” Sure, no body would have noticed slapping that old damaged wheel in the HPD box….. My salesperson, Amy Caldwell, responded with, “Oh, yes, the wheel that we shipped to you is the wheel that we took off your truck.” (She was not present when I picked up the truck; Savanna helped me.). Um, really, then why send me home 150 miles with only three of the four wheels - why not just send me home with all four wheels? C’mon, Amy. Please just do the right thing. Anyway - don’t let this happen to you. Dont close the deal if you don’t have all four take-off vehicles with you. I’m sure they knew they had me because I had driven so far and counted on their doing the right thing and ordered a new wheel to be shipped to me. Buyer beware. More

Just purchased a 2004 Honda Ridgeline from sales rep Craig Smith. He greeted me outside in the lot, listened to what I wanted and took me to the vehicle I eventually purchased. He was friendly, profes Craig Smith. He greeted me outside in the lot, listened to what I wanted and took me to the vehicle I eventually purchased. He was friendly, professional, and did not try to upsell anything. As someone who usually dreads the new car purchase process, my whole experience at Dick Brooks was not what I have encountered at other dealership. Efficient, professional and straightforward best describes my experience. The dealership accommodated my unusual new car pickup/delivery request without hesitation. More

I bought my Honda CR-V today. Marcos Ramirez showed and listened to us of what we were looking for in a car. He was not pushy at all. It’s been the best experience buying a car. W Marcos Ramirez showed and listened to us of what we were looking for in a car. He was not pushy at all. It’s been the best experience buying a car. We loved the atmosphere of Dick Brooks Honda. I will recommend the dealership and Marcos Ramirez to my friends. Love my new car. More

One week ago, Craig Smith sold me and my wife a 2024 CRV-Hybrid Sport. I have purchased 8 or 10 Hondas in the past, and moved from a Pilot to the CRV. Craig provided exceptional service during the sale CRV-Hybrid Sport. I have purchased 8 or 10 Hondas in the past, and moved from a Pilot to the CRV. Craig provided exceptional service during the sale and his sales manager became personally involved in our purchase as well. Craig had a great answer for every question we asked and he was friendly, respectful, and professional throughout our experience. He followed up with us twice after the sale just to make sure we were happy. I should mention that we are from Spartanburg, so we had closer alternatives. Craig simply provided us with more than enough reasons to buy our CRV from Dick Brooks Honda. I am impressed with the CRV, impressed with Dick Brooks, and impressed with Craig. Thanks to all for making this a very pleasant experience! More

I brought my honda CR-V for variuos routine maintenance items and as usual my service agent ( Christine Myers ) was exceptional again. I appreciate that they do check my car and notify you if they believe items and as usual my service agent ( Christine Myers ) was exceptional again. I appreciate that they do check my car and notify you if they believe they have found an item that you should consider having done so it can save you a future possible break down. Also Christine explains what they have found and is very pleasant about your decision to have it done or not. The waiting room is also a great place to to wait while your work is being done. I bring both of my CR-V's here and will continue to do so. More

I wish I could give them more stars! From start to finish, this dealership went above and beyond. The atmosphere is wonderful. The sales team, especially Tony Scott, was very friendly an From start to finish, this dealership went above and beyond. The atmosphere is wonderful. The sales team, especially Tony Scott, was very friendly and knowledgeable. They were attentive and straight forward. There was no haggling or the usual deceitfulness I had experienced at other dealerships. Everyone was extremely personable and I felt like family. I drove over 2 hours to buy from this dealership, even though I have 3 Honda dealerships local to me. They made the purchase smooth and easy. I will be returning to this dealership for all of my future purchases and highly recommend them. More

I had the pleasure of working with Craig Smith. He was extremely kind and not pushy at all. He work with me and I purchased my third Honda. He was extremely kind and not pushy at all. He work with me and I purchased my third Honda. More

I used to do all my own work to my cars, but since my wife and I had kids, there's just really no time anymore. I always worry about dealerships and mechanics padding the bill or outright recommending un wife and I had kids, there's just really no time anymore. I always worry about dealerships and mechanics padding the bill or outright recommending unneeded service or parts. I can tell you this place DOES NOT DO THAT AT ALL. I was pleasantly surprised by their honesty and fairness, I mean the prices are not what I have experienced with other dealers in the past. I now routinely bring my vehicles here for service and plan on using them for any future purchases. More

Lyman and Matt where a pleasure to work with, I have NEVER had such a GREAT experience buying a car before. Their caring and courteous attitude made it a pleasant experience. From the sales floor, to fi NEVER had such a GREAT experience buying a car before. Their caring and courteous attitude made it a pleasant experience. From the sales floor, to financing, to garage department nothing but kindness and real appreciation from everyone. Highly recommend Dick Brooks dealership for anyone looking to buy a car. Lyman Thompson THANK YOU so much sir! More

our 4th purchase / lease from Dick Brooks Honda. Always a pleasant easy transaction. Amy Caldwell treated us really well Always a pleasant easy transaction. Amy Caldwell treated us really well More