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Copeland Chevrolet Hyannis

Hyannis, MA

4.5
1,069 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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22 Ridgewood Ave

Hyannis, MA

02601

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Showing 1,069 reviews

April 18, 2024

would deal with them again pleasant atmosphere clean updated showroom very helpful easy to find More

by joscu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kadijah Young/ Bill Sullivan
Apr 18, 2024 -

Copeland Chevrolet Hyannis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Bryan Scarpellini Managing Partner

April 11, 2024

Very clear and simple buying process. There was a switch in reps during the ordering process and Chris Decosta stepped in and kept in constant contact. Was a small issue post pickup that More

by jessily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Copeland Chevrolet Hyannis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Copeland Chevrolet Hyannis, we look forward to having you as a valued customer for many years to come! Bryan Scarpellini Managing Partner

March 28, 2024

Very enjoyable experience. I will be back for my next Chevy purchase when the time comes. More

by steve@goodbuildersinc.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Grille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Copeland Chevrolet Hyannis responded

It's great to hear that we were able to get you exactly what you needed, Steve. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Copeland Chevrolet Hyannis! Bryan Scarpellini Managing Partner

March 28, 2024

Always a pleasure working with Ben and Bill when buying our business trucks. It’s our third truck with them and we are very happy with the effort and turn-around time. Thank you very much!!! More

by yurimiranda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill
Mar 29, 2024 -

Copeland Chevrolet Hyannis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and hope you enjoy your new truck. Bryan Scarpellini Managing Partner

March 27, 2024

The prices are very high…. I also brought my vehicle in there to be fixed. A problem that existed when I bought it. I dropped it off 4 to 5 times. In the problem was never fixe More

by bonitarose6969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Copeland Chevrolet Hyannis responded

Providing a positive experience is our top priority, so we're disappointed that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Bryan Scarpellini-Managing Partner bryan@countoncopeland.com 508-534-2144

March 17, 2024

In 2020 I went off Cape to Lease a truck. A 4 yr lease. During those 4 yrs i learned you do not have to turn your lease in at the dealership you leased from, nor do you to buy it. You can sho More

by andrewianniello
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Eldredge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Grille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2024 -

Copeland Chevrolet Hyannis responded

Andrew, Thank you for your very kind review. Caitlin and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Copeland Chevrolet Hyannis. Congratulations on your 2024 Chevy Colorado Z71! Bryan Scarpellini Managing Partner

Mar 18, 2024 -

andrewianniello responded

Thank you Bryan

March 15, 2024

The dealership was clean. And people were friendly. The sevice was great and fast. Would highly this dealership. More

by RRDH8140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hephzibah Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Bryan Scarpellini Managing Partner

March 13, 2024

I went down from Easton to buy a RED Chevy Trax in the model I wanted which was not available in the Brockton location and was successful in my endeavor. All involved were extremely kind and courteous to More

by MichaelsRedChevy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Sullivan, and Kadijah Young
Mar 13, 2024 -

Copeland Chevrolet Hyannis responded

Thank you so much for your wonderful review, Michael! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Copeland Chevrolet Hyannis! Bryan Scarpellini Managing Partner

Mar 13, 2024 -

MichaelsRedChevy responded

Thanx again, it is Beyond Awesome

March 10, 2024

Very professional, the whole team is like a well oiled machine , and Brian was involved in the process from start to finish. Highly recommend Copeland. More

by cheekks71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Eldredge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hephzibah Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Copeland Chevrolet Hyannis responded

We are very happy to hear that Brian provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

March 10, 2024

I went down from Easton to buy a RED Chevy Trax in the model I wanted which was not available in the Brockton location and was successful in my endeavor. All involved were extremely kind and courteous to More

by MichaelsRedChevy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mignosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Sullivan, and Kadijah Young
Mar 11, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Bryan Scarpellini Managing Partner

Mar 11, 2024 -

MichaelsRedChevy responded

The car is AWESOME

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