Del Toyota - Service Center

Service advisor and service manager refused to accept responsibility of damage done to drivers side carpet. The drivers seat was greased twice both the rails and inside where springs are located due to s responsibility of damage done to drivers side carpet. The drivers seat was greased twice both the rails and inside where springs are located due to seat sqeaking The area damaged is far back towards seat. No place near where you could naturally hold or rest your foot. They tried saying it’s from friction. I asked service manager to sit inside and tell me how they came to that conclusion. His answer after sitting inside”are you the only driver of vehicle and a walking device could cause that”. I am the only driver and I never had a walking device. There is a 2” perfectly round diameter hole where you can see the glue breakdown which is brittle. The nearby surrounding carpet fibers were brushed aggressively and can see the loose fibers hanging. I called another local Toyota dealership and they estimated in the $2000 range to replace carpet and labor. Del Toyota offered no resolution or acceptance of careless workmanship. Curious to see how the grease put in the seat cushion does in the years to come. Ultimately, after another visit they figured out the bolts of seat weren’t torqued to spec. Very disappointed with Del Toyota. More

The service department was amazing when I was in need of a new key and fob. Got me right in and took care of everything in record time! Thank you Del Toyota! a new key and fob. Got me right in and took care of everything in record time! Thank you Del Toyota! More

Del Toyota has been our service center and where we buy our new cars. The service team do a great job from the time we check in and have earned our trust. Thank you “Del”. our new cars. The service team do a great job from the time we check in and have earned our trust. Thank you “Del”. More

Son un exelente equipo de trabajo, la antencion es rapida, son empaticos con los clientes rapida, son empaticos con los clientes More

Very professional atmosphere. Service had always been great. No surprises which is wonderful . This dealer knows what they are doing Service had always been great. No surprises which is wonderful . This dealer knows what they are doing More

Susan Perri is my reason for going to Del… Jack really does sell em and fix em for less… does sell em and fix em for less… More

Rapid service turnaround! Friendly techs and counter personnel made the stop amazing. Well organized and efficient operation. Friendly techs and counter personnel made the stop amazing. Well organized and efficient operation. More

Every employee from start to finish was kind. I trust the people who work on my vehicle.. service dept had the same employee work on my car again! I trust the people who work on my vehicle.. service dept had the same employee work on my car again! More

I'm on my third lease with del Toyota and I have no complaints with their service department or their sales department. I've worked with the service department and Antonio in the sales department for l complaints with their service department or their sales department. I've worked with the service department and Antonio in the sales department for last 3 years and they do their jobs well. Del Toyota is an above average dealership to sit in while you wait for your service to be done as well. More

I have enjoyed this dealership for many years… From buying to servicing I have never had a bad experience. I’ll actually pass two dealerships that are Toyota. dealerships just to drive to Del please do buying to servicing I have never had a bad experience. I’ll actually pass two dealerships that are Toyota. dealerships just to drive to Del please don’t ever change.. More