Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dean Honda
Pittsburgh, PA
506 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Is this your dealership?
Filter Reviews by Keyword
By Type
506 Reviews of Dean Honda
February 13, 2024
Unresponsive and rude service department, IF you can find anyone to wait on you. Slow service, takes over twice as long as they estimate every time. Do yourself a favor and buy another brand of car if anyone to wait on you. Slow service, takes over twice as long as they estimate every time. Do yourself a favor and buy another brand of car if you live in that area. More
by merikan4now
Employees Worked With
No one really helped.
Helpful December 13, 2023
WHEN I WAS LOOKING FOR A HONDA HRV I WAS APPROACHED BY ONE OF THE NICEST SALESMAN THAT I EVER MET.HE ASKED ME IF I WAS LOOKING FOR A NEW ONE OR A USED ONE .HE SAID TO ME I HAVE A NICE 2020HRV WITH 3633 MI ONE OF THE NICEST SALESMAN THAT I EVER MET.HE ASKED ME IF I WAS LOOKING FOR A NEW ONE OR A USED ONE .HE SAID TO ME I HAVE A NICE 2020HRV WITH 3633 MILES ON IT AND I SAID I WOULD LIKE TO SEE IT. SO HE WENT AND GOT THE KEY AND EXPLAINED A FEW THINGS ABOUT IT AND THEN HE ASKED ME IF I WANTED TO TAKE IT FOR A TEST DRIVE. I SAID SURE SO HE GAVE ME THE KEY AND MY BROTHER IN LAW AND I TOOK IT FOR A RIDE.WHEN WE CAME BACK JOHN MICKLEGE SAID WHAT DO I THINK OF THE CAR AND I SAID SOLD. HE SAID YOU WANT IT NOW LETS GO DO THE PAPERWORK. SO I TOLD JOHN MY STORY AND HE GAVE ME A VERY GOOD DEAL THAT I AND MY BROTHER IN LAW THOUGHT WAS GOOD WITH AN EXTENDED WARRANTY AND TOLD ME THAT I WAS GETTING A GOOD CAR. SO IT WAS TIME TO GO TO THE FINANCE PERSON AND I PUT DOWN 15000.00 AND HE WAS ALSO VERY NICE. IN THE FUTURE I WILL RECOMMEND JOHN FOR ANY OF MY RELATIVES OR FRIENDS WHO ARE LOOKING FOR A CAR. More
by JOHN RUDOLPH
Employees Worked With
JOHN MICKLEGE
November 13, 2023
John in Service was an absolute gem - great communication, transparent and honest, and INCREDIBLY HELPFUL! Went well above and beyond for an interesting course of events (not Honda's fault and communication, transparent and honest, and INCREDIBLY HELPFUL! Went well above and beyond for an interesting course of events (not Honda's fault and not Dean's fault) that required us to drop off our car late on a Saturday and orchestrate things from across the state. Really, really appreciate John's help - he made what could have been a tough situation much better. More
by BPGPerge
Employees Worked With
John
November 01, 2023
THREE times, they check things off and my washer fluid is bone dry. Bob P, I told all nurses, doctor's and fellow employees at UPMC Presbyterian "not to buy a car here., too big to care. I told you bone dry. Bob P, I told all nurses, doctor's and fellow employees at UPMC Presbyterian "not to buy a car here., too big to care. I told you that I needed major spine surgery and stated that heated seats save me. What you hid was that the 2021HRV heated seats are climate controlled. Sad. I have to be off work over a year and can't count on your honesty. Word spreads throughout UPMC Presbyterian. More
by sallylucas070@gmail.com
Employees Worked With
Matt "Excellent", cares
October 30, 2023
Excellent! Zac and his team was able to accommodate everything in a timely manner and we were so happy with our purchase! Zac and his team was able to accommodate everything in a timely manner and we were so happy with our purchase! More
by achatiburus
Employees Worked With
Zac
