I travelled pretty far to visit this dealer as I'd seen an ad online for a car I was looking for with decent mileage but a bit of a high price. They assured me online over email that they could get me within my budget with my trade-in.
The car was in good shape and they offered to buff out all the minor cosmetic scratches a car accumulates over a few years as well as some minor interior problems like scratched paint etc. That part made me realize the difference in dealing with a recognized major dealer and a smaller wholesale dealer.
When time came for pricing numbers, they gave me a price that was about $1500 above my max budget that we'd already discussed. Its hard to bluff though, after travelling so far, that you are just out looking. We played a bit of the car sales game where my salesman went to see his manager in private three times to "see what he could do" and eventually I agreed to a price that was about $600 above my budget. When I signed the paperwork, they played a game with numbers a bit. Despite listing the car online for $24000 they wrote that it was actually $28000 and they were giving me a $4000 discount to accomodate my trade-in value etc.. All in all, I paid the number I guess I was comfortable with at the end. I was just a bit surprised that people still play that "I'll see what I can do with my manaager" game.
I then visited with their finance manager who tried wholeheartedly to get me not to spend my line of credit and finance through them instead. I can only imagine they must make money somehow if I finance through them. Although not to mislead, it was a friendly conversation and I ended up paying how I wanted to in the first place.
I would probably recommend them though.. after them certifying the car and fixing all the minor cosmetic things, I was only $600 more than I wanted and thats not bad. I am writing this before I actually pick up the car but with my experience with them, I expect that I will be a happy customer with my purchase.
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