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Imperial Toyota
Milford, MA
1,078 Reviews
Imperial Toyota, a member of the Imperial Cars family of dealerships, is dedicated to being a leading automotive retailer. We earn customers for life by anticipating our customers' needs and by creating a welcoming experience. Stop in our showroom or service center to experience the Imperial Experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Showing 1,078 reviews
May 01, 2024
I brought my Toyota in without an appointment and I was still taken care of in a reasonable amount of time. still taken care of in a reasonable amount of time. More
by kywash66
Helpful April 30, 2024
Excellent service, I definitely recommend them because they are very efficient and friendly, very good experience. they are very efficient and friendly, very good experience. More
by Daniel Romo
Employees Worked With
April 30, 2024
Went in for tires Jarrett was very helpful in picking what kind of tires. He even found me a rebate what kind of tires. He even found me a rebate More
by Paula
Employees Worked With
April 30, 2024
Imperial Toyota's service department has a gem in Jarett. He immediately greeted me, walked me through the process and was extremely good at communicating what was going to need to be done. I am impressed He immediately greeted me, walked me through the process and was extremely good at communicating what was going to need to be done. I am impressed with him and will return next time I need service. More
by Hanotoo
Employees Worked With
April 29, 2024
I was met with excellent and efficient service. The people were friendly and made the process as pain-free as possible. The people were friendly and made the process as pain-free as possible. More
by Will b
April 28, 2024
I came in for a vehicle service on my Toyota Gene D in service helped me out had the "quad deal" done very efficient service helped me out had the "quad deal" done very efficient More
by valeriaveloz2000
April 27, 2024
Great service with Jared. Sean was also very nice and the place is extremely clean Sean was also very nice and the place is extremely clean More
by Jamie
April 25, 2024
Imperial is always great to deal with… Service is always great and Gene is the Best Service Advisor. He keeps me updated, explains any issues or concerns that needs to be addressed and gets me back out in great and Gene is the Best Service Advisor. He keeps me updated, explains any issues or concerns that needs to be addressed and gets me back out in a timely manner. I live 30 minutes away and have a dealership 10 minutes from my home but I always use Imperial because of Gene and will continue because of the great service advisor Gene. More
by Chris
April 25, 2024
I worked with Fawad in order to trade in my GMC lease. They were able to work together with their Chevy store to get me out of the lease since GM locks their leases. Fawad was very respectful, knowledgeab They were able to work together with their Chevy store to get me out of the lease since GM locks their leases. Fawad was very respectful, knowledgeable and helpful. I highly recommend him as a salesman. More
by Disappointed
April 13, 2024
Received awesome customer service from the service department they greeted me and directed where i should go I was there for a sticker and a remote car starter Lucas was my service agent and he was department they greeted me and directed where i should go I was there for a sticker and a remote car starter Lucas was my service agent and he was efficient and professional i give them 5+++ thank you for your great customer service More
by kelly.helle
Employees Worked With
Lucas Desouza was the Service Advisor Imperial Toyota
