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DCH Brunswick Toyota - Service Center

North Brunswick, NJ

4.5
572 Reviews

572 Reviews of DCH Brunswick Toyota - Service Center

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May 19, 2024

Outstanding customer service! Very well known employees, no waiting very courteous and friendly … love this location in route 1 More

by SANDRARNIELSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Mootz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kervis Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Taveras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Venerus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Peralta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoffrey Suasnavas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Everyone is professional and knowledgeable about each task. The new place is kept clean. This is where we'll do business More

by Gerrybirm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Swenarton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Got my sunroof fixed and my new radio however, I need a serial number to the radio to be able to get my Sirius satellite subscription that I had to cancel! It’s imperative I have that number to get my Subs More

by LINDY530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Taveras
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Their price for the maintenance should include tire rotation, but this tech didn’t do it. I don’t know how he checked my car for the maintenance. The tire pressure light was on the second day after thi More

by YANMEI.QI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Swenarton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven taveras
May 18, 2024

It was good experience and the car service was done in time. Steven was very kind to assist with the questions I had about the tyre conditions . The waiting facility is nice experience where you can wai More

by Sanjay Malge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Taveras
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

Very nice place. Qualified staff! Professional service, good location . Comfortable environment. Recommended for future care of your vehicle. More

by judithesther
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Taveras
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

Steven is very professional, respectful and cordial. Steven thoroughly explained the required services that to be performed on my vehicle. More

by OLA ISIJOLA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Taveras
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

My 2023 Highlander has 9k miles and has brake pulsation, they expect me to spend 300 dollars on work that’s supposed to be warranty, all they say is “I wish I can do anything for you”. I’ve looked all arou More

by ISAAC902097
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t care
May 16, 2024

The representative was corteous and helpful. Informed me well about the current state of my vehicle to facilitate my maintenance planning. Repair work staid closed to promised time. More

by pbrice54
Recommend Dealer
Yes
Employees Worked With
Paul Swenarton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

DCH Brunswick Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 16, 2024

I've been working with Kevin as service advisor for a year or two. He is a straight shooter and I trust him. More

by J.S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

DCH Brunswick Toyota responded

Thanks for sharing about your service experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

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