My tire kept loosing pressure. Covered by Auto Plus insurance,
brought the vehicle to Scion Service. They installed a spare wheel,
saying that a nail went through the side and tire was destroyed,
so a claim for a new tire has been made and it should arrive shortly.
After that, I was driving on spare for 10 days(!). When I finally
came to service in person for some answers, they said that technician
who installed the spare is not working there anymore, and they
don't see any claim for tire in my file. Service manager requested
some time to sort this case out and called later, saying that my
tire and rim have been located and there is nothing wrong with my
tire! He suggested that I came back and installed that same tire again.
He called again later to reveal that another inspection showed that there
is indeed a hole in this tire and another claim has been made.
I had to cancel my trip being stuck with a spare tire for so long.
I am not saying tire&rim protection insurance is useless in general, it's just
is when activated through such level of service.
I Recommend This Dealer:
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