My Review Of Crown Toyota Scion:
Very nice new building. Comfy setup.
Justine, the product advisor, was very friendly, professional and knowledgeable. Able to figure out what I wanted, and matched up with a new car that fits my needs. Very good price. Unlike other places, she did not talk badly about other potential competitor stores. I didn't feel pressured to make the purchase. She seemed like an honest, patient rep.
The car drives they way I want, no issues there. Perfect for my needs.
On one appointment, my appointment was delayed for an hour. They were busy, but I felt like there should have been some process to acknowledge my arrival right when I walked through the door. The open concept of the facility might possibly be, too open in a way.
The financial guy who handled the money aspects/extras/warranty plans, while knowledgeable, was a little rough around the edges. Process felt rushed, like he wanted us to sign away and get out ASAP.
Was this review helpful to you?
Yes | No