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Crown Buick GMC
St. Petersburg, FL
3,699 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday Closed
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,699 reviews
April 02, 2024
The service manager Bill was so amazing and so was the service rep John that helped us. Highly recommend, have had GMCs from this dealership for over 10 years! Thank you for all of your help! Facility service rep John that helped us. Highly recommend, have had GMCs from this dealership for over 10 years! Thank you for all of your help! Facility was clean and had great wifi, so I could continue working while I waited. More
by Cindy
Employees Worked With
Bill and also John
Helpful April 02, 2024
John was very helpful and could get me in to be scheduled for my car issue same day. I am very appreciative. Thank you! for my car issue same day. I am very appreciative. Thank you! More
by Cindy
Employees Worked With
April 02, 2024
Bill was so helpful, informative and I just really appreciate all his work. Thank you! appreciate all his work. Thank you! More
by Cindy
Employees Worked With
February 20, 2024
Jacquel (Jay) Waller expertly managed service and detailing of two of our vehicles with outstanding customer service. One vehicle, a 2017 one of a kind Black Widow Pickup Truck was thoroughly ins detailing of two of our vehicles with outstanding customer service. One vehicle, a 2017 one of a kind Black Widow Pickup Truck was thoroughly inspected, to only need a battery replacement, and was detailed for only its 3 time, as we keep it in pristine condition and mostly garaged - an incredible truck. He also managed service and detailing of our 2023 Acadia AT4 which we just love! The entire service team at Crown Buick GMC is "our team". We have relationships that span years, and they continue to provide "over the top" service. We needed flexibility with scheduling due to sidewalk and driveway construction on our property and street, and Jay was right there to help us. We were able to have our vehicles serviced while all concrete cured. Time and time again, "our team" provides Gold Star customer service! Thank you all! If your survey allowed it, I would select "outstanding" for all my answers! With gratitude, Pat Quigley and Tristam Lynch More
by pquigley
Employees Worked With
January 24, 2024
I put my deposit down on a new EV Hummer the first day. This dealership CHOSE not to honor that and sold it out from under me. They are sending me my deposit, or so they said. This dealership CHOSE not to honor that and sold it out from under me. They are sending me my deposit, or so they said. More
by Scooter Trash
Employees Worked With
Cole Connor
October 23, 2023
Our salesman was Jeff Steinmetz, he took care of us professionally and quickly! We were very happy with our car buying experience there, no pressure and in and out in a reasonable time. professionally and quickly! We were very happy with our car buying experience there, no pressure and in and out in a reasonable time. More
by DJ
Employees Worked With
August 11, 2023
Best service team and Howard Wilson rocks. Howard has been my service advisor for several visits to Crown and he always takes such great care of me. Howard has been my service advisor for several visits to Crown and he always takes such great care of me. More
by cfaz
Employees Worked With
Howard Wilson
June 22, 2023
Once again I have received excellent service from Crown Buick GMC St Petersburg, Fl. John Grundon and Bill Hevel are professional and friendly. I trust them completely. Wouldn't go anywhere else. They sa Buick GMC St Petersburg, Fl. John Grundon and Bill Hevel are professional and friendly. I trust them completely. Wouldn't go anywhere else. They save me money and time. I expect you will feel the same. More
by Sdanglade
