Crest Volvo Cars - Service Center

Crest Volvo Cars responded

Thank you for taking the time to share your experience with our service department. We understand how concerning it must have been to have the service light come on in your brand new XC60, especially at such low mileage. We appreciate your kind words about our team going above and beyond to resolve the issue. Providing a loaner car and arranging pick-up and drop-off through our valet service demonstrates Lyn's commitment to exceptional customer care. We're happy to hear they were able to identify and fix the problem completely, and that you'll continue to trust Crest Volvo for all your servicing needs. Thank you for choosing Crest Volvo Cars!

Crest Volvo Cars responded

Thank you for the fantastic review! We're thrilled to hear that Keith provided you with excellent suggestions and valuable input for your car's future repairs. At Crest Volvo Cars, we prioritize personalized service and ensuring our customers feel confident about their vehicle's health. We'll be sure to pass on your kind words to Keith. He'll be delighted to know his expertise is appreciated! Thank you for choosing Crest Volvo Cars!

Crest Volvo Cars responded

Thank you for taking the time to leave such a detailed and positive review! We're delighted to hear that you experienced: prompt and courteous service (Efficiency and friendliness are at the heart of what we do), good explanations (We believe clear communication is key to building trust), clean and modern facilities (We strive to provide a comfortable and welcoming environment for our customers) and friendly and knowledgeable staff members (Our team is passionate about Volvos and dedicated to assisting you). Your kind words motivate us to keep delivering exceptional service. Thank you for choosing Crest Volvo Cars!

Crest Volvo Cars responded

Thank you for the fantastic review! We take pride in our service advisors and strive to provide clear communication throughout the entire service process. We're thrilled to hear that your experience reflected this commitment. Thanks again for choosing Crest Volvo Cars!

Crest Volvo Cars responded

Wow, what a fantastic review! Thank you for taking the time to share your experience. We take a lot of pride in providing consistently stellar customer service, and it means the world to us that you recognize the efforts of our wonderful team. We strive to create a state-of-the-art environment that feels like an oasis, and we're thrilled you feel that way. Our expert personnel are dedicated to delivering effortless high-end care for every Volvo owner, and your lingering positive impressions after each visit make all the difference. Thank you for choosing Crest Volvo Cars!

Crest Volvo Cars responded

We truly appreciate your loyalty over the past 5 years! Thank you for recognizing our consistent customer service. At Crest Volvo Cars, we strive to provide exceptional care and attention to all our customers, and it means a lot to know we've been delivering on that promise for you visit after visit. Thank you again for choosing Crest Volvo Cars!

Crest Volvo Cars responded

Wow, that's fantastic feedback! Thank you for recognizing every aspect of your customer experience. We strive to make the entire process, from start to finish, quick, efficient, well-communicated, and professional. Hearing that we achieved that for you truly makes our day. We appreciate you choosing us and look forward to exceeding your expectations again in the future!

Crest Volvo Cars responded

Thank you for taking the time to leave this fantastic review! We're thrilled to hear that your experience exceeded your expectations. At Crest Volvo Cars, we strive to provide exceptional service and ensure your car is in top condition, and it sounds like we achieved both! We take pride in making every customer feel valued, and we're so happy you felt that way throughout your interaction with us. Thank you for recognizing our efforts! We hope you enjoy your perfectly serviced Volvo! Please don't hesitate to reach out to us if you have any questions or need anything in the future.