As always...friendly and as expedient as humanly possible, with no unpleasant surprises after the job is done. Other services were suggested by the employee, which is part of his job, but he was not pushy about it.
The service department at Cranbrook Dodge never fails to perform. Prompt and friendly service from staff that cares. I will continue to take my vehicle to Cranbrook Dodge because of the all-around excellent service.
The purchase process was fast and efficient and the price on the new truck was very good.
They found a truck exactly the way i wanted it and brought it in and gave me ea excellent price on my trade in.
"I bought my jeep here. So I like to take it in for servceing"
Had no oil smell on the manifold this time. I'm happy with that. Last time they must have spilt a little. The time before that .. I found a spot where they spilt blue paint on my running board and just wiped it clean. So I fixed it with my cleaning stuff... I should have came back in. But decided not to and keep a close eye on my jeep when returned. .. iether then that your men are doing ok. Thanks kathy
The appointment was quickly booked an the service efficient. The service department personnel were very cordial. Shuttle service was available to bring me home and return me to the dealership. The driver was pleasant and professional.
Never have a issue when setting up an appointment for the service on my car. Very grateful that you have Saturday appointments for your customers that don't live in Cranbrook. Always greeted by all staff when you walk in the building.
Have dealt with the folks at Cranbrook Dodge for a good while. Have purchased a
number of vehicles from them in that time and for most part,every thing has gone
very well. Keep up the good work crew...