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Courtesy Hyundai Tampa
Tampa, FL
1,371 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,371 reviews
June 07, 2024
Super thankful to the team at Courtesy! Service Director Jesus Valiente and Sean Connolly (sp) were awesome to work with and they got me back on the road in quick fashion. I appreciate you Service Director Jesus Valiente and Sean Connolly (sp) were awesome to work with and they got me back on the road in quick fashion. I appreciate you guys!! More
by tlayse
Employees Worked With
Jesus Valiente, Sean Connolly
Helpful June 05, 2024
I'll start or my saying, my partner bought 2 vehicles prior to the experience I'm speaking on. Payments were made on time. Car was stolen in Dec 2023, Jan 2024 she went to purchase another car because of prior to the experience I'm speaking on. Payments were made on time. Car was stolen in Dec 2023, Jan 2024 she went to purchase another car because of the Elantra theft safety feature not installed. They only gave her one option same type of car, Elantra sport. She had to put down 1,000 even though they knew he car was stolen and was going to be a positive mark on her credit. They didn't work with her. . Now the car she got had a broken key fob. Which she lost and was told the key would be replaced never was. Also after a month the battery dies, she has to buy new one. She has full coverage let me add. Car had 17000 miles on it. Since then she has bought 3 tires due to the ones she has on being dry rotted. They told her they had 4 new tires bought and forgot to put on before she drove off lot, they are not reimbursing her. The sales manager Juan was supposed to call her and let her know if she could get a rental while car was being serviced and never called. Multiple times we both have called and received no call back. Mind you the gentleman who sold her the LEMON no longer works there. Today we are heading to dealership to get the new tires and hope that some of these incompetent, unprofessional issues can be explained. I've never had such poor communication with a company before More
by myperson525
Employees Worked With
Juan, Carlos Ventura
May 31, 2024
There was no pressure to buy a car from anyone. I was treated with respect and welcomed warmly. My salesman Harold was very knowledgeable and cared about my concerns. I was treated with respect and welcomed warmly. My salesman Harold was very knowledgeable and cared about my concerns. More
by rrzag1
Employees Worked With
Harold Maldonado
May 26, 2024
He was okay with communicating when my car was ready. I would like them to not lie and put recommended on anything without properly inspecting my car. I was given a list of over 8 to 9 things which 4 I h I would like them to not lie and put recommended on anything without properly inspecting my car. I was given a list of over 8 to 9 things which 4 I had just addressed within 2 months not confident in information given definitely room to grow. More
by Tmac
Employees Worked With
Can’t remember his name
May 24, 2024
We were 100% satisfied with our Service Writer Jeffrey. He is very responsive, followed up with status updates when he said he would, kept up with the extended warranty status. Completely different experie He is very responsive, followed up with status updates when he said he would, kept up with the extended warranty status. Completely different experience than I had a few years ago. More
by Debbie B
Employees Worked With
Jeffrey - Service Writer
May 20, 2024
Juan was an excellent help in getting me into my new 24 Kona. Very professional dealership. And especially calm transaction environment. No pressure, no drama, just good business practice. Kona. Very professional dealership. And especially calm transaction environment. No pressure, no drama, just good business practice. More
by daniel.dalsanto
Employees Worked With
Juan Ramirez, Momenul Akhand
