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Courtesy Chrysler Jeep Dodge RAM of Tampa

Brandon, FL

4.1
506 Reviews

9207 East Adamo Dr

Brandon, FL

33619

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Showing 506 reviews

May 02, 2024

They found a radiator leak while replacing the valve cover gaskets. Other items that was a cconcern. I More

by Betty jackson
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joe murray
May 01, 2024

I had made an appointment but when I arrived no appointment had been made. I talked to service manager he got it straightened out and everything was good. More

by janeandlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service supervisor manager
April 29, 2024

I got service done on 26 April 2024, I was wondering why my Dodge Ram was running funny and idling didn’t sound to good. So I took a look under the hood and the air filter case was not on at all. None of th More

by Leroy Whatley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Peoples
April 29, 2024

String work! Very dedicated people. My vehicle was completed in a timely manner. I highly recommend! More

by Jose Osorio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
April 29, 2024

I can never complain about the service I get from here. Everybody always makes me feel like family and always takes really good care of me and my vehicle. More

by bornagain831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Drewes
April 25, 2024

Generally apathetic staff that never has answers, needs to be checked up on constantly and doesn’t do what they say they will. They have broken the same part multiple times while making the repair to my ve More

by Disgruntled
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob
May 01, 2024 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

Thank you for leaving your review. We're truly sorry to hear about your experience. It's disappointing to learn that our service fell short of your expectations, especially with the repeated issues and delays you've encountered. We understand the frustration of being without AC for such an extended period, especially with a brand new vehicle. Please contact me at your convenience to discuss this experience further. Steve Kern, General Manager, 813-517-3250

April 22, 2024

Staff is Very friendly, clean. Great coffee they have a variety of Creamers. Great place to buy or service your vehicles. More

by Cowboys813reyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
April 22, 2024

Great service. Everyone was willing to help when my service guy was busy. Will go back More

by Repringle74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
April 20, 2024

Worst experience ever. Took my gladiator to get warranty work and to start it off the advisor was completely useless. Asked to speak with supervisor and the person that cam More

by Buckhunter088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jami. The guy sitting next to her at the time was Mr Vape.
Apr 23, 2024 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

Thank you for sharing your review with us. We're deeply sorry to hear about the frustrating experience you encountered when bringing your Gladiator in for warranty work. It's disheartening to learn that our team fell short of providing the level of service and professionalism you rightfully expected. Your time is valuable, and the delays and lack of communication you experienced are unacceptable. We would like to speak with you further about your experience. We will be reaching out, but you can also contact me, as well, if you haven’t heard from us yet. Steve Kern, General Manager, 813-517-3250

April 06, 2024

My problem was addressed and handled timely and professionally. I was apprised of progress roo More

by Neilwesleyneil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan LeBlanc
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