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Courtesy Buick GMC

Louisville, KY

Overview
Employees
Reviews
Vehicles
4.8
507 Reviews
Louisville locals know that the best way to get Buick and GMC is to shop with us. We know that car buying is exciting for some and intimidating to others. That is why we have a professional team willing to help you every step of the way. Our team members are experienced and trained to help you through every step of the purchasing process. We offer competitive loan and leasing terms from our in-house Buick and GMC financing team. We hope that our daily efforts to offer the best experience and price will have our customers returning for years to come!”
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7 Autocenter Drive

Louisville, KY

40299

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Showing 507 reviews

May 15, 2024

They were very friendly, informative, and efficient. It was a excellent experience! We were very pleased and did not feel pressured at all ! More

by krm98750
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ari LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Courtesy Buick GMC responded

Hi, thank you so much for your kind words about your experience here at Courtesy Buick GMC. We try every day to satisfy our customers and it’s always nice to know when we succeed.

Helpful
May 13, 2024

Both the sales person, Ryan and the finance manager, Cody made the process of purchasing a “new” to me vehicle simple. I would return in the future if there was an opportunity. More

by Sbrown
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Courtesy Buick GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy Buick GMC! We hope you have a great day!

Helpful
May 11, 2024

We have been with Courtesy Buick for many years. This is our 4th vehicle with their dealership. Everyone and especially Mickey, our salesman are fantastic. The whole process was great, excellent com More

by Azrella
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mickey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ari LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Moody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Courtesy Buick GMC responded

Hello Azrella, we're happy you found our staff to be so supportive during your experience here at Courtesy Buick GMC. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

Helpful
May 09, 2024

Great place to buy and have all your service needs handled. I have had a great experience in sale on my last 2 purchases. More

by Erik Johnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Moody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Courtesy Buick GMC responded

Hi Erik, thank you! We take our reviews seriously and are delighted to hear about your visit. At Courtesy Buick GMC we are always striving to do better than your last visit.

Helpful
May 09, 2024

Ryan Johnson was very helpful and knowledgeable on all aspects of our Yukon Denali. He is a great salesman. More

by Erik Johnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Moody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Courtesy Buick GMC responded

Hi Erik, we're glad to hear our staff took such great care of you! Here at Courtesy Buick GMC we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

Helpful
May 09, 2024

Courtesy Buick renewed my faith in purchasing a car from a dealership. My salesman Matt Kremer was outstanding and the entire process was great. They will be my first choice when buying a car. More

by pfmeeks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Kremer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ari LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Duffy Baker III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Staton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Moody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Lauersdorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Courtesy Buick GMC responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Helpful
May 09, 2024

Ryan was extremely easy to work with, kept me informed throughout the process and no pressure from anyone. More

by Cindy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Lauersdorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Courtesy Buick GMC responded

Cindy, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
May 08, 2024

I knew what I was looking for and Mickey was able to provide me with the vehicle that fit my needs. Michelle in finance was also excellent to work with. This is probably the best experience I’ve had spe More

by Tiffany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mickey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Lauersdorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Courtesy Buick GMC responded

Tiffany, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Helpful
April 19, 2024

Jeff and the additional staff made the purchase of my Buick Encore a seamless process! I’d been to other dealerships and all the things I was looking for were not aligning. Jeff ensured all my needs were More

by Leslie R.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2024 -

Courtesy Buick GMC responded

Hi Leslie, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Helpful
April 17, 2024

We were very satisfied with the customer service of this dealership. We will definitely use them in the future. More

by juliestraub1964
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Kremer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Lauersdorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Kremer
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Apr 19, 2024 -

Courtesy Buick GMC responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC. We look forward to your next visit! Take care!

Helpful
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