I purchased a used 2012 Yaris Toyota LE last year at Coquitlam Chrysler from Joe who runs an office out of there. The purchase was made from Coquitlam Chrysler. After a test drive and inspection at the lot my daughter noticed a nail in the left front tire. I purchased and signed the paperwork after Joe assured me it would be detailed, serviced and the tire repaired. Upon pickup several days later I was told there was no spare key and there was a small dent in the left side door which wasn't there before. When I protested Joe was quick to advise I could pick up a spare key at my own cost. He had no idea why there wasn't a spare. I only have 1 key. He brushed off the fact there was a dent and it obviously happened at the car lot before I picked up the vehicle. I got "sucked" in to buy a useless warranty for $2,500. In total the cost was over $17,000. I contested one clerical error on the agreement. It was a few months later when the tire kept leaking air that a technician found that the nail was still in the tire and had never been repaired. Also, the cabin filter hadn't been changed, had cheap tires and who knows what else. I wouldn't recommend this dealership to anyone. In the last 10 months two relatives bought new vehicles one a beautiful black Dodge Challenger. They lost the business due to my input. Next time I will know better!