Cooksville Dodge Chrysler Jeep Ram

They don't honour their warranties. Noah M is very unpleasant to deal with...stay away. Noah M is very unpleasant to deal with...stay away. More

Bought a brand new vehicle 2 years ago. Paid a ton of money for insurance that both the salesperson and the financing person said " you can just drop the keys off and say I don't want it an Paid a ton of money for insurance that both the salesperson and the financing person said " you can just drop the keys off and say I don't want it anymore". We now want to do that and the sales manager is being rude and ignorant. Hes calling us liars. He does not listen to a word we say he just interrupts and argues that we are wrong. I tried being very polite and setting up an appointment he refused. He talked over us the whole time and when we finally said we were going to try to "bring them down" with lawyers and online he pretended he thought we were threatening him and the dealership physically! DONT DO IT!!! They also taxed us on taxes. We have the paperwork showing that!! More

Worst customer service I've ever had. Manager doesn't listen to anything you say. The sales manager is a real piece of work. Ignorant, rude, and disrespectful. Plus outright lies when doi Manager doesn't listen to anything you say. The sales manager is a real piece of work. Ignorant, rude, and disrespectful. Plus outright lies when doing contacts. Stay far away! More

I had a great experience buying my 2023 Pacifica Hybrid Pinnacle from Mike and Jacob. They were easy to work with, patient, professional and their pricing was extremely reasonable. They were very reasona Pinnacle from Mike and Jacob. They were easy to work with, patient, professional and their pricing was extremely reasonable. They were very reasonable with my trade in value and the process was simple. More

I do not recommend this place. I bought a new Ram car with extra warranty on rims and tires. After 5 months, the tires are suitable for the trash!!! Tires "waved". The steering I bought a new Ram car with extra warranty on rims and tires. After 5 months, the tires are suitable for the trash!!! Tires "waved". The steering wheel vibrates and shakes when driving on the highway. Tragedy. The manager informed me that the warranty does not cover this defect. I paid an extra $1900 for this extra guarantee!!!! This is a myth. I feel deceived and I will refer the matter to the probe. I do not recommend !!!!! More

Sorry, I have for a very first time to write a negative review. And if you have a Jeep, don’t take it there (Cooksville Dodge, Chrysler, bla,bla),for repairs or a benign service. Trust me, you will thank m review. And if you have a Jeep, don’t take it there (Cooksville Dodge, Chrysler, bla,bla),for repairs or a benign service. Trust me, you will thank me for that later. I took my Wrangler for a service. They didn’t know Jeep has a different service schedule than a normal car. Like I was talking to them in latin. Of course they didn’t do it. By the way, observed them struggling for 10 minutes to figure out how to jack the car. No biggie. Period. Secondly, took my jeep in for a battery test for stop/ start function, defrosting at driver side doesn’t work, and the main display/rear view camera freezing. After 8 hours nothing was done. Well, it is claimed that they did test the secondary battery, and that takes usually 6-8 hours. Stupid me, I am an engineer, and I thought that if you have the right tools it takes 30 seconds, the recommended method of testing. All in all, the guy called Noah, saying he is the service manager ( I have a hard time believing he was, I think managers are a step above morons like this person), told me pretty much to get lost in a very defensive manner. So, if you take your car there for service or repairs, don’t say you didn’t know. How many stars? Hmmm. Below 0 I would say, but they don’t have the option. And by the way, it is not an anonymous review, my name is Angelo Mihaiu. Said and done. More

Had my 2014 RAM in for front end work (play in steering wheel, clunking felt through steering wheel when going over bumps). They said I needed new ball joints, so replaced the A frames on front end.$2000 d wheel, clunking felt through steering wheel when going over bumps). They said I needed new ball joints, so replaced the A frames on front end.$2000 dollars and it did not fix the problem. Took it back they charged $175 again for front end inspection and then said they could replace all the parts again - maybe that’d work, but I’d only be charged for labour $800 LOL. I said no to that, anyway truck still clunking in the front end and I’m out $2175 More

I was very impressed with my advisor Glen. , he was very knowledgeable and helpful with my concerns. , he was very knowledgeable and helpful with my concerns. More

This Service Dealer provided Good and timely service, and they have good and friendly staffs, helpful advisors. they have good and friendly staffs, helpful advisors. More

Great experience. Great service. I will be bringing all my car needs back to this dealership Great service. I will be bringing all my car needs back to this dealership More