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Conicelli Toyota of Springfield - Service Center

Springfield, PA

4.5
307 Reviews

307 Reviews of Conicelli Toyota of Springfield - Service Center

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May 16, 2024

Brought my car in for inspection and oil change, and was out within an hour! More

by bud1davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the positive feedback; we appreciate your business. Paula d., Customer Relations

May 16, 2024

Every employee was welcoming and helpful. Waiting room was comfortable and clean also the bathroom More

by kathiedinsmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

The person who checked me in gave me a little lecture about only having 1549 miles on my 6 month car. Didn’t appreciate it. It’s my car and I will drive when I want to More

by FERGUSONSTP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar I think
May 15, 2024 -

Conicelli Toyota of Springfield responded

Thanks for taking time to review our dealership and share your concerns. I'll be happy to pass this on to our Service Manager so he can review this. Paula d. Customer Relations

May 14, 2024

Service advisor, scheduling person and customer should be on the same page. I called and requested service schedule for my vehicle and I said I would be waiting at the dealership but scheduling person put me More

by Rajshahi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Conicelli Toyota of Springfield responded

Thanks for sharing your recent experience with our dealership service center in Springfield. I'm happy to hear that our service manager stepped in to resolve this for you. Paula d, Customer Relations

May 14, 2024

My sales rep Allen was great. Answered all my questions and made buying a new car an easy process. More

by conner_saral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Sperbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Rush
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Conicelli Toyota of Springfield responded

Many thanks for the positive feedback regarding your recent buying experience with our dealership. We appreciate your business. Paula d. Customer Relations

May 13, 2024

Great service from the moment you walk in the door to the time you leave More

by GREGGOYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Virgilio Pabon
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel
May 13, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star review and kind words. We appreciate it. Paula d., Customer Relations

May 13, 2024

Always awesome Always awesome Always awesome Always awesome Always awesome Always awesome Always awesome Great service……. More

by LSIMMINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hoyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Conicelli Toyota of Springfield responded

Well, we think this is a just a great review! We appreciate the five star rating and your business. Paula d., Customer Relations

May 12, 2024

I am always happy and satisfied at Conicelli Toyota. Thank you! Everybody cares, they make me feel at home More

by TUSHABE68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hoyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vanhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star review and kind words. We appreciate it. Paula d., Customer Relations

May 12, 2024

Everyone I spoke to was great they are very helpful. Checking in and out was great even when they called me More

by Oldie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star review and kind words. We appreciate it. Paula d., Customer Relations

May 11, 2024

I have seen improvements in their customer service. My tech was Paul who was awesome More

by shaydir12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul not sure of last name who informed me about my car
May 13, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star review and kind words. We appreciate it. Paula d., Customer Relations

May 13, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star review. We appreciate it. Paula d., Customer Relations

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