Cloninger Ford of Morganton

Worst experience after the sale- EVER. They took my trade in- clear title - and never transferred title so now my state DMV is charging me for late registration etc- this dealership never They took my trade in- clear title - and never transferred title so now my state DMV is charging me for late registration etc- this dealership never submitted paperwork to transfer my trade in to them. Not illegal, however when I contacted them over 6 times to get clarification no one could or would help me. In fact in a frustrating call I made to their title transfer lady, she hung up on me when I suggested my Attorney may need to contact them. I got absolutely no where and no help with this person. She was not understanding my situation. And worse, she did not care. She became very caustic and arrogant -unprofessional. I am the customer and needed her help. I am new to the area and was hoping to establish a relationship as I am ready to purchase some dream cars- well, they lost my business. I also felt extremely rushed as the time of purchase when discussing extended warranty and costs. The initial sales person I worked with was professional and kind and seemed nice- but once I decided on the car I wanted- the entire process went downhill fast. Please avoid this dealership unless you don't care to have a positive experience. This was really terrible for me. More

Our salesman was awesome. He was accommodating to our needs in purchasing our new Ford Bronco He was accommodating to our needs in purchasing our new Ford Bronco More

Dwayne was a pleasure working with. Down to earth person, Hassle free buying, Will purchse at Cloninger again Down to earth person, Hassle free buying, Will purchse at Cloninger again More

Good hassle-free buying experience. Recommend if you are looking for a Ford truck, new or used. Recommend if you are looking for a Ford truck, new or used. More

Very easy going and straight forward resulting in a pleasurable and fair purchasing experience which included a trade-in. pleasurable and fair purchasing experience which included a trade-in. More

They only want to sell new cars so no matter what the advertising is if you are looking for a used car look somewhere else advertising is if you are looking for a used car look somewhere else More

I'm very impressed. I walked in 15 min before the dealership opened. Carlton immediately greeted me and introduced me to Dwayne. Dwayne helped me trade my SUV and to pur I walked in 15 min before the dealership opened. Carlton immediately greeted me and introduced me to Dwayne. Dwayne helped me trade my SUV and to purchase an Explorer. I typically hate the car purchase process but I can honestly say that Dwayne and Carlton at Cloninger Ford in Morganton made this a very pleasant purchase experience. More

Sean and Steven worked a great deal to put us in our new Edge. They went above and beyond to make us happy! Thanks!!! Edge. They went above and beyond to make us happy! Thanks!!! More

Fast and smooth transaction not to mention a good deal! No pressure. Would buy from .again No pressure. Would buy from .again More

I was made to believe there was 2-3000 dollars worth of work needed on my car. Therefore made the decision to trade in. Then they said they had to find a buyer bc of the condition. Now it's on their websit work needed on my car. Therefore made the decision to trade in. Then they said they had to find a buyer bc of the condition. Now it's on their website for sale. After less the 2 weeks it's for sale. Over 6,000 more then my trade value. I feel because I'm female I was targeted for an easy sale. I wish I would have asked for them to tell me specifically what was wrong with my car before I got pressured into trading. It was automatically let's run numbers. More