Classic Honda of Midland - Service Center

Jason and his crew are quick and efficient. I always felt like I was working the right people. I highly recommend! In fact I take my vehicle there for all my service / maintenance needs since. I always felt like I was working the right people. I highly recommend! In fact I take my vehicle there for all my service / maintenance needs since. More

Classic Honda has always been reliable and a business I will continue to use. Service is excellent! will continue to use. Service is excellent! More

Jeff has been helping us find a preowned vehicle for my nephew! He is outstanding and I would recommend him highly! nephew! He is outstanding and I would recommend him highly! More

Classic Honda service department is the best! ! They work hard to fix your car and fair on cost! I will be a Honda owner for life because of the service department!! ! They work hard to fix your car and fair on cost! I will be a Honda owner for life because of the service department!! More

I had a concern about a recent service visit on my Honda and I asked to speak directly to Jason Greathouse, the Service Manager. Jason listened attentively to my concern, gave me 100% of his attention and and I asked to speak directly to Jason Greathouse, the Service Manager. Jason listened attentively to my concern, gave me 100% of his attention and then resolved my issue. He was respectful, easy to speak with and showed a genuine interest in delivering the best client experience. He is what customer is all about! More

A friend came from Houston. On her way, she ran over a tire. My husband and I took her to Classic Honda. We have never been treated so well at any dealership. From the very On her way, she ran over a tire. My husband and I took her to Classic Honda. We have never been treated so well at any dealership. From the very beginning, each person was friendly, kind and so very helpful. There was a very short wait, and an employee said they were ready to put the car on the rack. They examined the car thoroughly to make sure she would have no problem returning to Houston after her stay here. Their kindness and professionalism were beyond compare. I woul highly recommend their service department. More

Friendly and very helpful got me what I wanted highly recommend them and there service recommend them and there service More

Great representation in all areas of his knowledge in leadership as well as in knowing his job.This guy Andrea is also very funny makes purchasing a vehicle so easy. leadership as well as in knowing his job.This guy Andrea is also very funny makes purchasing a vehicle so easy. More

On January 6, 2023, on a Friday , I had our 2016 Buick Enclave serviced at Classic Honda( oil change and filter and State inspection). When I left after the service was done , I noticed that the "se Enclave serviced at Classic Honda( oil change and filter and State inspection). When I left after the service was done , I noticed that the "service charging system warning" was showing on the instrument panel . I questioned to myself that something had happened during the servicing to cause the problem. However I needed to return home soon. When I returned home , I called several auto repair places including Classic Honda to schedule evaluation and repairs . I spoke by phone to a lady at the service dept at Classic , and explained that the car had just been serviced there and asked if they could repair it. The lady told me they did not do mechanic work on GM cars at Classic Honda, nor did she offer to have me bring it in there to be checked out . I wound up having the alternator replaced at a another repair shop with which I was familiar and where other repairs of mine had been done successfully . It turns out that the permanent electric plug/connector on the alternator had been broken off by the person at Classic Honda who did the oil change and when the oil filter was changed. This was not apparent until the work at the other shop to do the alternator replacement had progressed and the car was not driveable When I was told this by the shop owner I went to and reported this to the service dept at Classic Honda , they offered to have me bring the car in to be repaired there. After some discussion, Jason, the service mgr at Classic agreed to reimburse us for the cost of the repairs at the other shop, plus the cost of the rental car we had to obtain. Within 12 days after bringing the receipts to Classic on Jan 12 , Jason had prepared for me a check for the entire out of pocket costs I incurred . I was vocally thankful to Jason and the asst service mgr, Cody , for keeping their promise to reimburse for my costs. I still would have the car serviced at Classic in the future, since I know they would be more careful the next time , and because their vehicle inspection is more complete and personally reported than at other oil change and facilities I have used. More