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City Ford
Columbia City, IN
149 Reviews
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149 Reviews of City Ford
February 24, 2024
Service was quoted to be 176$. I specifically told the dealership what to replace. Oil change, serpentine belt and do a coolant flush ,while system is empty replace upper radiator I specifically told the dealership what to replace. Oil change, serpentine belt and do a coolant flush ,while system is empty replace upper radiator hose.During a 27 point inspection the dealer chose to take off a belt and break the AC BELT tensioner. Called me to say hey, so we took a belt off , which you didn't want replaced or even looked at. The ac belt tensioner is now broken. You are responsible for replacing it, or we can give you back the truck without it working. Not only did they charge me for oil which I already provided. Also chaeged me for parts which I didn't request to be looked at or replaced. Stay away, this place will do you dirty. More
by armin420
Employees Worked With
Robert
Helpful October 09, 2023
Helpful, not pushy, professional people. Did not have to spend all day. From walking in the door to walking out w/new vehicle keys was 3 hours including test drive, trade-in explanation, p Did not have to spend all day. From walking in the door to walking out w/new vehicle keys was 3 hours including test drive, trade-in explanation, purchase agreement and financing. More
by Eagle_Lady
Employees Worked With
Mo, Charles
September 14, 2023
Mo my salesman was great. He was with me every step letting me know what my options were. There was a issue with the car but he had it fixed at no cost to myself. If u find y He was with me every step letting me know what my options were. There was a issue with the car but he had it fixed at no cost to myself. If u find yourself needing a car I recommend looking mo up at city Ford More
by younglarry101
Employees Worked With
Mo
January 17, 2023
David was super knowledgeable and was able to answer all of my questions — it made the entire process a breeze. Couldn’t be happier with my purchase! of my questions — it made the entire process a breeze. Couldn’t be happier with my purchase! More
by bertkelauren
Employees Worked With
David Dau
April 13, 2021
We bought a truck from R &B car company. Spent a good penny on a F350. Had the truck for maybe 2 weeks and the motor started to leak oil from the top of the motor. Since City Ford was the company that pu penny on a F350. Had the truck for maybe 2 weeks and the motor started to leak oil from the top of the motor. Since City Ford was the company that put that motor in it R&B sent us to them to fix it. After reviewing they decided to put a new motor in it. 3 months went by and we finally got the truck back. To find the same problem. And City Ford cleared it. Now we are stuck paying another diesel mechanic to fix the problem. $$$$ More
by MW
Employees Worked With
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