Chrysler Jeep Dodge Ram 24

Thank you Laura Spinola for going above and beyond providing the best customer service at my recent service visit. It was great to experience your friendly, helpful way of communicating with the custo providing the best customer service at my recent service visit. It was great to experience your friendly, helpful way of communicating with the customer. More

Alex Ortiz was phenomenal. He was very professional has great product knowledge and sold me car after listening to my needs highly recommend! He was very professional has great product knowledge and sold me car after listening to my needs highly recommend! More

Thank you Laura Spinola for an outstanding service. Laura goes extra mile to make sure the customer is happy. She is the best!. Please keep Laura there, you just cannot effort loosing a such great empl Laura goes extra mile to make sure the customer is happy. She is the best!. Please keep Laura there, you just cannot effort loosing a such great employee like her. She does understand the customers needs and always make sure the job is done right. I would give 10 starts or more! More

BE VERY CAREFUL WITH THIS PLACE! ! I went in on the 5th, they hit my credit multiple times making promises they couldn’t do. And then almost a week later they hit my credit again 3 t ! I went in on the 5th, they hit my credit multiple times making promises they couldn’t do. And then almost a week later they hit my credit again 3 times and I now have to dispute it. Joe the finance guy and Andy the salesman. I don’t know how is responsible for it but those are who I worked with. DO NOT GO HERE. I promise you’ll regret it. More

Thank you Ed McCarthy, manager Nick and financial business manager Gary for a pleasant experience business manager Gary for a pleasant experience More

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This dealership is by far the worst dealership I have ever worked with. I have been leasing with this dealership since roughly 2017 and this dealership has became progressively worse. Even with the equit ever worked with. I have been leasing with this dealership since roughly 2017 and this dealership has became progressively worse. Even with the equity in my vehicle I am opting to buy my lease out to not have to deal with this dealership again! Steer clear of this place if possible there are far to many dealerships out there! From Service to General Manager 100% do not recommend! More

So this is a writeup regarding recent dealings with Dodge Chrysler 24. I brought my Durango there to have a headlight replaced back in Feb 2023. They gave my Durango back exactly the same way and charged me Chrysler 24. I brought my Durango there to have a headlight replaced back in Feb 2023. They gave my Durango back exactly the same way and charged me 300+ for the bulb and install but never actually replaced my headlight. The headlights are noticeably different where the driver’s side, the one they were supposed to replace has a dead beam right in the center versus the passenger side has the solid beam. The mechanic basically ripped me off and lied to the service advisor that he replaced the bulb that was never replaced. This was only the first dealing. The second was not intentional as I thought I was at a different dealership however I found out the hard way the sales office is down the road from the same service dept. A couple of weeks ago I found a Jeep Grand Cherokee so I checked out and ended up purchasing. I went down on a Saturday to complete the down payment as the Jeep was not 100% ready to take but they were anxious for me to take the Jeep home that day. So I drove the Jeep home on an agreement that I would order a 2nd smart key online and they would program and cut the key for me. I drove the Jeep home and after checking it out at home I found bubbles under the paint on the hood. Also had vibrations on the highway so I brought it back Monday morning and they basically said their not responsible for anything, it’s a used car. They did rotate and balance my tires after keeping my car there for the entire day. That fixed the vibration but now all 4 of my tires have bad feathering because they would not check the alignment. This was a complete nightmare. I even ended up going elsewhere and paying for my own sticker just so I didn’t have to deal with them again. Well then the smart key came in. So I took a ride out and now they refused to program the smart key I ordered. Here we go again. After going round and round with them they finally agreed to program and cut the key. My start/Stop not ready error wont go away and once again they looked at it and said its working which it worked for the trip home but now not working again because they put a little charge on it to get my outta there and once again back at square one. I would avoid this nightmare car dealership at all costs. Some people may have had good luck with them but you don’t want to go through what I did. I’m still in the same situation and now have 4 badly feathered tires, a smart key they programmed but didn’t actually cut the key, a start/stop not ready error that won’t go away. Yeah, stay far away from this place!!! More

Where to begin. My husband (who has owned about 10 vehicles in his 30yo life) was interested in a jeep posted by this dealership. He inquired about it having a back My husband (who has owned about 10 vehicles in his 30yo life) was interested in a jeep posted by this dealership. He inquired about it having a back seat in which the sales people treated him like a moron and both told him of course it does. Turns out, no back seat. Not a big deal, the dealership was willing to discount $500 so we could get one. Great! Then, since we are in Maine, there is a whole process you have to go through to buy a vehicle out of Mass. Fine. Laws are laws. He was told he had to finance through them or they would not honor the listed cost of the vehicle. Then he was told he had to do the financing (in person) and that the paperwork had been completed from the financing dept. but couldn’t take the vehicle because they had to deliver it to the town office in our town to register it. Okay. Now here we are on Wednesday. He called the sales man and said okay, I’m coming down Saturday for a wedding. If I come down tonight to get the financing done, can you deliver the jeep by Friday or can I register it and pick it up Saturday? Yes. No problem. Great! So my husband drives 3 hours and gets there just before 7pm. Takes it for a test drive. Likes it. It did need an alignment. Then waits and waits. Finally, at 9pm they speak to him. Everything he was going to sign was electronic (so much for needing wet ink). After about 20mins of trying to sell my husband on an astronomical rate (about double our local credit union) and the fact that it couldn’t be delivered this week like they had said, he walked out. Thanks, but no thanks. More

Worked with Matt Deleo in sales. He took his time and treated us right. I will never go back to another dealer again. He took his time and treated us right. I will never go back to another dealer again. More