Chris Nikel Chrysler Jeep Dodge Ram Fiat
Broken Arrow, OK
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Kayla in the service department was very helpful in getting pricing for service and tires for my durango. Great job Kayla ill be back to see you getting pricing for service and tires for my durango. Great job Kayla ill be back to see you More
Exceptional service. Everytime I have a question or concern about my truck I can give them a call. Especially Kayla Hemphill she very friendly and eager to help and make Everytime I have a question or concern about my truck I can give them a call. Especially Kayla Hemphill she very friendly and eager to help and make you feel important. Thank you Kayla I'll always come see you when I have to come to the service department More
I am sorry to hear about your experience with the Chris Nikel parts department. My visit to the parts department was extremely disappointing. I needed a code to program my vehicle, and despite providing my Nikel parts department. My visit to the parts department was extremely disappointing. I needed a code to program my vehicle, and despite providing my passport as identification, the staff informed me that it wouldn't work. Throughout the process, I felt that I was being needlessly sent back and forth to my vehicle to gather items. After finally obtaining everything they requested, I was then told that the matter would need to be taken to the manager. The overall treatment I received led me to feel deeply uncomfortable, and I couldn't help but suspect that I was being discriminated against due to my race. It's disheartening to think that such attitudes still persist in this day and age, and the experience left me feeling unwelcome and disrespected. I sincerely hope that the Chris Nikel parts department takes steps to address issues of customer service and sensitivity to diversity, as no one should have to endure the kind of treatment I experienced. I haven’t felt this way in a long time More
Outstanding! I'm not necessarily a new customer but one returning after being gone to long. My old dealership sold out and thus I started looking. I decided to I'm not necessarily a new customer but one returning after being gone to long. My old dealership sold out and thus I started looking. I decided to try CN again for service. If course it would be great to say zero hiccups happened, but that is not real life. I line to see how someone handles things when and if they happen. I'm am extremely pleased with the professional way everything was done. If I was forced to give a area of opportunity it would be communication. I think that is always a area that needs more attention. That said I have zero complaints. They will be getting my business in the future and I also will personally recommend them. Side note I hold a ASE certificate and was watching closely how my service and warranty work was done. More
They are the best to dealer ship around I highly recommend thank Chris nikel ur the best recommend thank Chris nikel ur the best More
I recently purchased a pre-owned vehicle from this dealership. Cedric Janes was the salesman I worked with. I appreciate that he did not pressure me into the purchase. I went there knowing what I want dealership. Cedric Janes was the salesman I worked with. I appreciate that he did not pressure me into the purchase. I went there knowing what I wanted and left there in my "new" car without feeling like I just survived being thrown into a shark tank. It was a smooth experience. Chris Nickel is now one of the first places I'll look to next time I'm in the market for a vehicle. More
This dealership is full of thieves. The service department (The only place my jeep has been serviced since I bought it) has STOLEN the wheel lock of my 2021 Jeep Cherokee and has refuse The service department (The only place my jeep has been serviced since I bought it) has STOLEN the wheel lock of my 2021 Jeep Cherokee and has refused to return it. Even after acknowledgment of having it. Since then all of my emails and my phone calls have gone unanswered and ignored for the last 2 months. More