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Chaparral Ford Inc.

Devine, TX

4.5
33 Reviews
Call Dealership (888) 903-6219

102 County Road 773

Devine, TX

78016

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33 Reviews of Chaparral Ford Inc.

August 02, 2023

Buying process was made smooth and easy by the sales staff. Satisfying experience. Courteous staff. More

by martinmrauschhuber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Receptionist
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Helpful
July 13, 2023

Very nice facility and friendly dealer. Everyone we talked to greeted us with a smile. More

by gracie_25flores2007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard B
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Helpful 1
July 07, 2023

Wonderful staff, pleasant folks to work with, Low pressure sales. Have never seen a pre-owned car so CLEAN.! More

by sidbec77
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Seth; Ms. Amy, Glen in finance, Sonny indelivery
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Helpful
December 27, 2022

Low-pressure sales staff. No hokey sales gimmicks. Knowledgeable and friendly but not overly so. More

by Jjrum1987
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan, Johnny, Mark
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Helpful
December 09, 2022

This is a full service dealer with a small town feel. A pleasure to do business with. More

by Careyreed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Salib
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Helpful
September 21, 2022

Worst customer service experience I have ever received. First my car was brought in because the tire was in properly installed by there technician. I had 1 lug nut on and one sitting on the tire. To make t More

by Gilbert Deanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sylvia
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Helpful
September 09, 2022

Chaparral Ford delivers on their commitments. I reserved and ordered a Lightning on 5/20/21. 462 days later the truck arrived. Chaparral honored our original 1.25 year old deal. More

by Lightning Dude
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Villanueva internet sales mostly. Frank, Manager, Mark, Finance Manager.
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Helpful 1
August 23, 2022

Great service from Ali Salib, very patient with me making a big decision. He was very knowledgeable and got everything added to my Ford Ranger I asked for! More

by Bonniemangold
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Salib
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Helpful
May 24, 2022

They were very courteous and attentive. I told them what I was looking for and my price per month. They gave me several different cars to try out. I test drove several cars and SUVs. I f More

by jalunstrum
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morales, Richard Burwell, Soheil Sefidroo, Roland Trevino
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Jun 29, 2022 -

Chaparral Ford Inc. responded

Thanks so much! We are here for you if you ever need anything. We thank you for the opportunity to earn your buisness.

Helpful
February 03, 2022

Great experience! We’ve purchased two new vehicles now. No pressure and wonderful follow-up. More

by Joleen.torres
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephan Rood
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Helpful
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