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Car Town Kia USA

Nicholasville, KY

4.3
438 Reviews

3120 Lexington Rd.

Nicholasville, KY

40356

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Showing 438 reviews

June 10, 2024

The staff was professional and greet you on the lot. My time there wasn’t long at all. The environment is warm, cozy and welcoming. This is my 2nd experience with Kia and I will be getting my next ca More

by dianaford474
Recommend Dealer
Yes
Employees Worked With
Camdin Farmer
Jun 10, 2024 -

Car Town Kia USA responded

Thank you for your review! We're delighted to hear that our professional staff and welcoming environment made your visit enjoyable. We're thrilled that you're happy with your Kia's performance and fuel efficiency. We look forward to serving you again for your next car purchase!

June 07, 2024

Car Town Kia has been very helpful with getting my car worked on in a timely manner. They are always friendly and accommodating. I definitely cannot say the same of other Kia dealerships. I drive 2 hours More

by kelperkins6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Powers
Jun 10, 2024 -

Car Town Kia USA responded

Thank you for your review! We're glad to hear that Car Town Kia has been helpful and accommodating. We appreciate your dedication in driving two hours to visit us. Your satisfaction means a lot to us!

June 06, 2024

Very courteous service. Great explanation of the process and some extra details regarding my vehicle. More

by mscot40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kirk, Kenny Eads, Johnny Hartzell
Jun 06, 2024 -

Car Town Kia USA responded

Thank you for your review! We're glad to hear you received courteous service and thorough explanations. We appreciate your feedback!

June 06, 2024

Great service. Comfortable lobby. Will be back soon to complete my needed repair work. Thanks. More

by wjmcgraw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kirk, Kenny Eads, Johnny Hartzell
Jun 06, 2024 -

Car Town Kia USA responded

Thank you for your review! We're glad to hear you enjoyed our service and comfortable lobby. We look forward to seeing you again soon to complete your repair work. Thanks!

June 06, 2024

I took my van in for service yesterday and was highly impressed with the service that I received. Everyone was friendly and professional. I was in and out in less than an hour. They even washed my van be More

by Sabrina Brewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kemp
Jun 06, 2024 -

Car Town Kia USA responded

Thank you for your wonderful review, Sabrina! We're thrilled to hear that you had a great experience with our friendly and professional service team, especially Chris. We're glad you appreciated the quick service, clean waiting area, and the extra touches like washing your van. We look forward to serving you again at Car Town Kia!

June 04, 2024

Car Town Kia USA is the absolute best car dealer I have ever worked with. My last 3 vehicles were from them and I truly loved my Kia Soul and I traded it for a Kia Sorento, big mistake. I did not like the More

by kimberly_a_singleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Loechel
Jun 04, 2024 -

Car Town Kia USA responded

Thank you for your fantastic review! We're thrilled to hear about your positive experiences with Car Town Kia and your love for your new Telluride. We're proud of our team, including JP, Tyler, and DJ, for providing excellent customer service. Your loyalty means a lot to us, and we appreciate your recommendation. Enjoy your Telluride!

Jun 05, 2024 -

kimberly_a_singleton responded

This was my first time working with Anthony. He was very professional and very kind. He was also very knowledgeable about my Telluride and the recall information I had received about it. The recall I had received about my Telluride was taken care of in a very timely manner and Anthony also took care of 2 software updates that I hadn’t even received information about yet. I’ll tell anyone willing to listen that CarTown Kia USA in Nicholasville, KY. is absolutely the best place to purchase your vehicle, hands down!!

June 03, 2024

Very pleasant experience. Went like clockwork, and the buying process was painless. Everyone I dealt with was very friendly and helpful. Happy with the car I bought. More

by Strickce
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Miller
Jun 03, 2024 -

Car Town Kia USA responded

Thank you for your review! We're thrilled to hear that your buying experience was pleasant and seamless. We're glad you are happy with your new car and appreciate your kind words about our team. Enjoy your vehicle!

June 01, 2024

First time service was excellent. In and out quickly and Payton was very helpful with info on the service department. More

by pamhays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton Hale
Jun 03, 2024 -

Car Town Kia USA responded

Thank you for your review! We're glad to hear your first service was excellent and that Payton was helpful. We appreciate your feedback and look forward to serving you again!

May 31, 2024

They were able to get my car in fast diagnose the problem and replace my engine More

by bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Loechel
Jun 03, 2024 -

Car Town Kia USA responded

Thank you for your review, Bobby! We're glad we could quickly diagnose and replace your engine. We appreciate your trust in our service!

May 29, 2024

Clean dealership, good management that are knowledgeable and easy to talk to. Many cars to choose from More

by El0416
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Forgot
May 30, 2024 -

Car Town Kia USA responded

Thank you for your review! We're glad you enjoyed our clean dealership, knowledgeable management, and wide selection of cars. We appreciate your feedback!

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