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Campbell Ford
Niles, MI
1,549 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,549 reviews
June 10, 2024
We had a great experience overall. There was a pricing error on a vehicle but it was handled well by the dealership. One suggestion for them is simple if they are interested. There are There was a pricing error on a vehicle but it was handled well by the dealership. One suggestion for them is simple if they are interested. There are cups of company key rings at the front desk. However, when you are given the vehicle keys upon purchase you have a paper ring. Campbell should put their advertising key rings on all keys when the sale is made. I had to go home and find some in our house when I could have had the dealership key ring. More
by Djjjordan
Employees Worked With
Helpful June 09, 2024
Jason is an excellent salesperson. He listens to what you want and provides sound advice about your potential purpose. Brian made the purchase process seamless. He described options He listens to what you want and provides sound advice about your potential purpose. Brian made the purchase process seamless. He described options and facilitated the purchase. More
by HOPALOP
Verified CustomerJune 08, 2024
I shopped long and hard for a new Bronco. After much frustration I came to meet Erik. He worked with me to locate a vehicle that met my requirements. I appreciate his patience as we finally r After much frustration I came to meet Erik. He worked with me to locate a vehicle that met my requirements. I appreciate his patience as we finally reached a deal. I love my new Bronco more every day. Thanks Erik. More
by Kris
Employees Worked With
June 04, 2024
The service tech did a great job and was in time for the service call. He was very friendly and explained all the work that was done service call. He was very friendly and explained all the work that was done More
by CHRIS_MALICH
May 31, 2024
Campbell Ford does a great job of placing you in a vehicle that you like. vehicle that you like. More
by mdavy
May 29, 2024
Jason Z at Campbell Ford was very accommodating to our needs to find a van. Communication was great, turn around time was quick, and it was a very friendly process. Wouldn’t hesitate a bit to give them ou needs to find a van. Communication was great, turn around time was quick, and it was a very friendly process. Wouldn’t hesitate a bit to give them our business again. More
by juan2
May 28, 2024
I would say the car washes are not what I was told they would be when purchasing my vehicle. Also, the tech/service center lost the locking hub key for the tires and I still don't have one. Jack said he is would be when purchasing my vehicle. Also, the tech/service center lost the locking hub key for the tires and I still don't have one. Jack said he is looking into this for me so I hope this will be resolved. More
by klaesch
Employees Worked With
Other Employees :
Troy Cates was an AMAZING salesman - sorry to hear he is gone!
May 24, 2024
just had oil change and tire rotation done at home , more thorough than quick lubes more thorough than quick lubes More
by DIGSBY5
Employees Worked With
May 22, 2024
An excellent of quality dealership and a very professional sales staff. The experience for start to finish was well handled. Jason located the truck I wanted and made all arrangement for an exc professional sales staff. The experience for start to finish was well handled. Jason located the truck I wanted and made all arrangement for an excellent experience. More
by HOPALOP
Employees Worked With
