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Burien Chevrolet
Burien, WA
64 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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64 Reviews of Burien Chevrolet
April 08, 2024
It was the worst experience ever. When I go back to pick up my car, I will be calling the police department to file a report. I took my husband's car in for service 1999 Cadillac de When I go back to pick up my car, I will be calling the police department to file a report. I took my husband's car in for service 1999 Cadillac deville trusting I would be doing the correct thing. I went to pick up the car and there was damage that wasn't issued when I took it in. I paid them in full 5,914 service and got the car back in the worst condition. This is their answer: the car is 25 years old and what do you expect? They tried to fix the electric window and this was the result of shorting out the electrical system, to the door locks, gas tanks, alarm, and horn which were all working fine upon arrival. More
by schrelljw
Employees Worked With
John Perez
Helpful January 11, 2024
It went smoothly. Upon walking to the front desk in the service department, they directed me to the person that was to help me.. Fanuel was his name and he explained u Upon walking to the front desk in the service department, they directed me to the person that was to help me.. Fanuel was his name and he explained up front what it was that was going to take place and the cost if nothing else was needed. The time allotted by him was the time it took. Being an EV owner I had a question about an adapter that would allow me to charge at Tesla chargers. Within moments he had the answer for me and directed me to a quality site. The experience ended with him explaining the various points of the vehicle inspection that was done. I was satisfied indeed with the experience . thanks, Lance More
by Dynagmon
Employees Worked With
Fanuel
October 06, 2023
Mariyah and Jason were extraordinarily helpful with the purchase of our new Chevy Traverse High Country. Couldn't have asked for better service and attention. purchase of our new Chevy Traverse High Country. Couldn't have asked for better service and attention. More
by Larry
Employees Worked With
Mariyah, Chris Anderson, Jason Seth, Andy Baltra
June 12, 2023
Chris the GM was very helpful! !! Corrine was my rep and I enjoyed every part of the process. I'm not so good with tech and they really helped me understand all the toys on my new t !! Corrine was my rep and I enjoyed every part of the process. I'm not so good with tech and they really helped me understand all the toys on my new truck. More
by Happy ChevyMan
Employees Worked With
Chris Anderson, Corrine Villagomez
April 03, 2023
Service is slow. A little over 2 hours for an oil change. Radio was on when I got in my car and I don't even listen to the radio. I use AUX. The prices for an oil cha A little over 2 hours for an oil change. Radio was on when I got in my car and I don't even listen to the radio. I use AUX. The prices for an oil change are ridiculous at $80 for a car. They keep raising the price for this service with no added value. Use to give free car wash and vacuum with the oil change but that is no longer offered. Really what incentive to customers have to continue to bring their cars to you? More
by Coko
Employees Worked With
Brandy Kiehn
March 24, 2023
I had the worst service, they were rude and very disrespectful and dishonest. My bill was changed to reflect a higher amount and when I asked about why my bill was so high I was told they added a bu disrespectful and dishonest. My bill was changed to reflect a higher amount and when I asked about why my bill was so high I was told they added a bunch of charges that was not valid. When they was caught in a few lies regarding my bill thats when the begin being very rude. The two Burien employees that gave me a hard time was Brandy and Raffale the front desk agent. My concern is that they rip people off all the time and I don’t feel comfortable with them handing my billing of car service. I did make a report to Dennis the service manager but have not heard anything back from him yet. I’m still waiting on a call back regarding this horrible situation. More
by Kr_21young
Employees Worked With
Brandy and Raffele
