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Burdick Toyota

N. Syracuse, NY

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32 Reviews

3904 Brewerton Rd.

N. Syracuse, NY

13212

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32 Reviews of Burdick Toyota

February 02, 2024

I purchased a 2023 Toyota Prius Prime XSE in November 2023. The dealership failed to notify me that there were no snow tires available for this car when I purchased it, and I live in Syracuse, NY, which More

by rakornbl
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Kyle Bello
June 03, 2021

Went in for an expensive timing belt service to the Toyota service for my 20 yr old Lexus. Lexus website says I can have Toyota do the service, but Burdick told me only through their expensive Lexus se More

by john
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
unnamed desk girl
May 20, 2021

Worst service experience ever. Hybrid Tech doesn't know how to troubleshoot, instead replaces parts that aren't needed - costing thousands of dollars. What would have been a simple and affordable fix turne More

by Samantha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony (service advisor); Abby Hagerman (Service Manager), Chris Driscoll (Hybrid Tech), & No name (Customer Service Relations Manager)
January 29, 2021

Easy, fast and professional. I will definitely return when it’s time for my next car! It’s not the experience to “get through” , but a pleasure. More

by vicxen111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter
January 17, 2021

Very professional, clean and friendly atmosphere. The employees really care and want what is best for the customer. Top notch sales and service, definitely recommend! More

by Carchick84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales staff
December 09, 2020

Dealership is awesome !15th toyota I’ve either leased or Dealership is awesome ! 15th toyota I’ve either leased or purchased . Peter Tortorello was my salesperson and I will recommend him to everyone !! H More

by Millenarian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Tortorello
December 01, 2020

This WOULD have been my 3rd lease thru Burdick Toyota, HOWEVER did not go thru with it as this was the WORST experience and customer service I have ever encountered! The salesman could care less if he mad More

by Disappointed😞
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Peter T
October 31, 2020

Worst experience EVER! Had seals and plug replaced on rear differential for over $600. Took it back in six weeks later for a rattling noise. They replaced the heat shield and informed me the seals and pl More

by Unhappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Manager
August 09, 2020

Recall and Lie about Your Car Holding it's value Called to sent up appointment for 2 recalls middle of June they told me wouldn't be until Sept. 23rd before they could get my car in 2 1/2 months.. Al More

by andy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can't remember
June 03, 2020

Terrible experience!! . I took my car for an oil change and a diagnostic for a back camera repair, they advised me that the part to repair it was in back order. When I picked up the truck, noticed that th More

by estephav
Recommend Dealer
No
Employees Worked With
Service Manager
1
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