Bud Smail Motor Cars, LTD.

I trust this dealership, both the sales and service department. I always recommend Bud Smail to others. department. I always recommend Bud Smail to others. More

Best service anywhere! Always ready to go the distance to meet any challenge or the customer's needs Always ready to go the distance to meet any challenge or the customer's needs More

They go above and beyond with their customer service! They are very friendly and knowledgeable. They are very friendly and knowledgeable. More

Very thorough and courteous. They work diligently to make sure everything is done right. They go out of their way to make sure my visit to the dealership is pleasant. They work diligently to make sure everything is done right. They go out of their way to make sure my visit to the dealership is pleasant. More

Smail is always prompt and very accommodating when servicing my vehicle. They provide a loaner or a ride if needed. servicing my vehicle. They provide a loaner or a ride if needed. More

My car had an issue on a Friday night with the air compression system which left it “undrivable.” We dropped the car off Friday night around 10:30 pm. Smail let us know early the next morning that th compression system which left it “undrivable.” We dropped the car off Friday night around 10:30 pm. Smail let us know early the next morning that they had it in the shop and it was fixed by 3:00 Saturday afternoon. They were kind and courteous and very transparent on everything that needed done and the cost. They were so fast in getting my car fixed and they were so understanding. Excellent service department- we were extremely pleased and grateful. More

Very friendly, explained the services performed and answered all my questions, The loaner vehicle was excellent and clean. answered all my questions, The loaner vehicle was excellent and clean. More

Brought my vehicle for service, got in quickly, everybody involved acted professional and in the end turned into a great experience. Looking forward to the next visit. involved acted professional and in the end turned into a great experience. Looking forward to the next visit. More

Very satisfied with recent service. Service representative very helpful in explaining my concerns. Have been a long time customer of the Smail Auto Group. Service representative very helpful in explaining my concerns. Have been a long time customer of the Smail Auto Group. More

My prior vehicle was serviced at Smail Mercedes and I was very impressed with the service I received. When it became time for a new vehicle I decided to shop for my vehicle there. I was just as impressed w very impressed with the service I received. When it became time for a new vehicle I decided to shop for my vehicle there. I was just as impressed with my dealings on the sales end. Calogero Ponterio in sales, Brian Witt in F&I and Carsyn Sciarrino in the Concierge dept all were top notch. We are extremely happy with our new MB and the great service we received from the team at Bud Smail Motor Cars. More