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Brodheadsville Chevrolet

Brodheadsville, PA

4.4
173 Reviews

1476 Route 209

Brodheadsville, PA

18322

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173 Reviews of Brodheadsville Chevrolet

October 28, 2023

Will not refund my down payment for car deal that fell through. Shame Buyer beware More

by georgezajacek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adam was great!, Scott Barrett, Brant Becker, Victoria Neale, Julie Ziegenfuss, Brittany Morgan
Nov 01, 2023 -

Brodheadsville Chevrolet responded

We acknowledge your review and are currently looking into the events you’ve detailed.

October 02, 2023

Fast Service, Easy to schedule appointment. Was able to get in wright away, and work was done in the same day. Not 3-4 weeks out to schedule an appointment like some other dealers. More

by Eric M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Krause
Oct 05, 2023 -

Brodheadsville Chevrolet responded

Eric, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Brodheadsville Chevrolet Team

October 01, 2023

Need to offer state inspection with emission testing. Would use service department for inspections if offered for my six vehicles. More

by 3RF3699
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Hulsizer, Scott Daugherty
Oct 04, 2023 -

Brodheadsville Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Brodheadsville Chevrolet Team

September 28, 2023

My vehicle was having issues that made driving unsafe in certain conditions. I was able to get an appointment the next day when other garages were weeks out. I had the issue resolved and was told I could pi More

by textermichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Hulsizer, Scott Daugherty
Sep 29, 2023 -

Brodheadsville Chevrolet responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Brodheadsville Chevrolet Team

September 28, 2023

Excellent customer service from beginning to end. Spotless dealership and amazing professional representatives, thank you Terry. Have recommended Broadheadsville to family and friends. Kudos to all f More

by lingual589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Hulsizer, Scott Daugherty, Terry Krause
Sep 29, 2023 -

Brodheadsville Chevrolet responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Brodheadsville Chevrolet! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Brodheadsville Chevrolet Team

September 22, 2023

I dealt with Dave on the phone arranging drop off and pickup. Excellent customer service! More

by jblundetto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Hulsizer, Scott Daugherty, Terry Krause
Sep 25, 2023 -

Brodheadsville Chevrolet responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, The Brodheadsville Chevrolet Team

September 20, 2023

All the years that I have been with Broadheadsville Chevrolet I have received excellent care. I plan to continue my services with the probability of purchasing my next vehicle. More

by GAILCOOPER04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Hulsizer, Scott Daugherty, Terry Krause
Sep 22, 2023 -

Brodheadsville Chevrolet responded

Gail, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Brodheadsville Chevrolet Team

September 14, 2023

Never a problem if I need help about our car, that’s all I have to say More

by FONTANAJOAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Hulsizer, Scott Barrett, Brant Becker, Victoria Neale, Scott Daugherty, Terry Krause, Julie Ziegenfuss, Brittany Morgan
Sep 15, 2023 -

Brodheadsville Chevrolet responded

Thank you for your wonderful feedback! We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Brodheadsville Chevrolet Team

September 08, 2023

Easy to arrange service, pleasant staff and quick service. Been here before and it's always a good experience! More

by phoenixfire862002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Hulsizer, Terry Krause
Sep 08, 2023 -

Brodheadsville Chevrolet responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Brodheadsville Chevrolet Team

August 31, 2023

Very bad customer service, over priced the service, didn't want to hiner advertised coupons. Charged $1450 for front break service. Finally was not clear about the estimate over the phone. I feel rip More

by mohamedfayed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Daugherty, Terry Krause
Sep 01, 2023 -

Brodheadsville Chevrolet responded

Thank you for taking the time to leave us your review. It seems that we came up short in meeting your expectations, and that is not the customer service that we seek to provide. We would appreciate hearing more about this issue so that we may work together to make amends. Please contact us at your earliest convenience. We hope to hear from you soon. Sincerely, The Brodheadsville Chevrolet Team

Sep 01, 2023 -

mohamedfayed responded

I contact you and the service advisor reposnded by saying I agreed on that price, which I didn't. Without addressing the hight charges for a simples break services. Then ened the call by hanging up. If yoi really concerned you call pock up the phone and call me with a resolution instead of a generic response.

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