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Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,251 Reviews
Call Service Center (844) 224-8461

1,251 Reviews of Brickell Buick & GMC - Service Center

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May 27, 2024

Your extra fees for credit cards is totally bogus. You should accept credit cards without charging extra fee. I may stop going to your dealership because of this stupidity on your part please conside More

by stevenbracken.subway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Lavastida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 27, 2024

Sistinaaaa gracias eres súper genial y confiado llevo mis auto para el dealer gracias de verdad More

by Fernadqui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024

Everything is good, very good customer service, great dealership service department very happy with my car More

by bjimenez091316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Violeta Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2024 -

Brickell Buick & GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
May 16, 2024

Amazing service very efficient customer service was excellent and very satisfied with the work they did with my vehicle More

by HERSHEYJAIME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2024 -

Brickell Buick & GMC responded

We are very happy to have provided you with such a positive experience! Thank you again for choosing Brickell Buick & GMC and we hope to see you again.

Helpful
May 16, 2024

Al momento de vender super todos atentos pero después de la venta todos se desentienden compré un carro y al mes comenzó a dar fallas y nadie quería resolver mi problema More

by luisquintanilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephanie Lavastida
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Baldor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gloria Vinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2024 -

Brickell Buick & GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 844-1641 to discuss your concerns, as your satisfaction is of utmost importance to us.

Helpful
May 15, 2024

Violeta went above and beyond to make our visit comfortable , she was awesome we are grateful More

by tecove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Violeta Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2024 -

Brickell Buick & GMC responded

Your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

Helpful
May 15, 2024

Great customer service by Stephanie Lavastida. I had a great experience taking my truck to More

by JIMMY_PINEDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Lavastida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2024 -

Brickell Buick & GMC responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!

Helpful
May 12, 2024

Service is good but service agent Stephanie makes it bette, she is fast, honest and professional, i have many options for service my car but the service in Brickell GMC is the one i use More

by PROCAMINTERNATIONALINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Brickell Buick & GMC responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

Helpful
May 09, 2024

My visit and service was good except they didn’t check my tires rotación was missing More

by ARIZMAG35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Violeta Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2024 -

Brickell Buick & GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 844-1641 to discuss your concerns, as your satisfaction is of utmost importance to us.

Helpful
May 03, 2024

PPF. needed correction it was done promptly, tailgate system was corrected promptly.. doors bump strips may get done on my next visit along with the whe More

by STALINSL
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sales jackie babani
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May 07, 2024 -

Brickell Buick & GMC responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
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