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Bourne's Auto Center

South Easton, MA

Overview
Employees
Reviews
Vehicles
4.9
4,773 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,773 reviews

May 15, 2024

Great experience buying the car with no pressure and a lot of really great options More

by Willy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Bourne's Auto Center responded

Willy, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bourne's Auto Center. Mike Kelley General Manager

Helpful
May 15, 2024

I thought they did a great job until I found out I had a taillight out after I left dealership. Very disappointed. They had time to make sure everything was ok to drive and get a sticker. Now I’m in a run a More

by Kwamefj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Bourne's Auto Center responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Mike Kelley General Manager

Helpful
May 15, 2024

What a great place. Everyone was awesome and so easy to deal with. My new favorite dealer. More

by chrislalli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Bloom
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Bourne's Auto Center responded

Chris, Thanks for sharing about your experience with Bourne's Auto Center. We appreciate your business and hope to see you again soon! Mike Kelley General Manager

Helpful
May 14, 2024

Jose was fantastic! He was responsive, up front, and friendly. Will definitely reach out to Jose again when we have a future car purchase need! More

by Caitlin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Bourne's Auto Center responded

Thank you so much, Caitlin, for your wonderful review! We are thrilled that Jose had the opportunity to provide you with great service. We thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

Helpful
May 13, 2024

Bourne’s Auto was a pleasure to work with. Quick, easy, and efficient process. I would highly recommend them to anyone! More

by Steven
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Bourne's Auto Center responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Steven, for choosing Bourne's Auto Center! Mike Kelley General Manager

Helpful
May 12, 2024

Jose was so kind and efficient and made sure I was well-informed and well taken care of. He made the process of buying a car so easy and laid everything out for me in an easy to understand way. He nev More

by asp11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarred Robson
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2024 -

Bourne's Auto Center responded

Thank you for your business and this review. We're happy to hear Jose was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Kelley General Manager

Helpful
May 08, 2024

picked out a car within the first 3 cars, I drove. Great service and experience. More

by tiana394
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Bourne's Auto Center responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Mike Kelley General Manager

Helpful
May 08, 2024

Bourne’s and Jose were so helpful! The car buying process was easy and seamless. I would recommend Bourne’s to everyone! More

by KBurns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Bourne's Auto Center responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Mike Kelley General Manager

Helpful
May 07, 2024

Jose and Shawn made this buying experience easy and enjoyable. The car was immaculate and ready to go when we arrived. Thanks! More

by heidiwillson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center. Your feedback and rating mean a lot to us. We're glad Jose and Shawn were able to help, and we hope to see you again! Mike Kelley General Manager

Helpful
May 06, 2024

It was Awesome Experience. Jose you are BEST, he guided and helped us with everything. More

by nikhitanithu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Bourne's Auto Center responded

Thanks for sharing your thoughts about your experience with Bourne's Auto Center. Jose and our team appreciate your business and hope to see you again soon! Mike Kelley General Manager

Helpful
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