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Bocker Auto Group

Freeport, IL

4.9
422 Reviews

801 E. South Street

Freeport, IL

61032

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Showing 422 reviews

March 14, 2024

Hunter and the staff at Bocker Auto Group made it so easy to purchase my Chevy Traverse. I am loving my car. More

by r.deemer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Knox, Danny Busch
Mar 15, 2024 -

Bocker Auto Group responded

Thank you for sharing your feedback about your experience with us. We're glad to hear that you had a smooth and easy experience with us. Please let us know if there is anything else that we can assist you with. Sincerely, The Bocker Chevrolet GMC Team

March 12, 2024

It was such a pleasure and easy experience. Brandan and Delbert made the whole process smooth and easy. I am loving my 2020 GMC Terrain more and more everyday! Cannot thank them enough. More

by klei98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Delbert Bunker, Brandon Busker
Mar 14, 2024 -

Bocker Auto Group responded

Thanks for the great feedback! We're very happy that Brandon and Delbert were there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Bocker Chevrolet GMC Team

January 16, 2024

It was a pleasure to work with Delbert, Jason & Justin at the Bocker Group over the past few weeks! They went above and beyond and were extremely prompt in finding the 2024 Blazer we wanted. We appreciated h More

by Chrislyn.senneff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Delbert Bunker, Jason Bardell, Justin Bardell
Jan 21, 2024 -

Bocker Auto Group responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Chrislyn! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Bocker Chevrolet GMC Team

October 16, 2023

Jason and staff at Bocker Auto Group have been great to work with from day one of ordering our vehicle, through the production process, delivery and beyond! They really go the extra mile for their custome More

by CWH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Bardell , Delbert Bunker
Oct 19, 2023 -

Bocker Auto Group responded

Thank you for your review of our sales team. We're glad to hear that you had a positive experience with us and look forward to seeing you again soon! Sincerely, The Bocker Chevrolet Buick GMC Team

October 12, 2023

The wait was hard, but our 2024 Trax came in. Austin was there to help us thru all the new tech on the car. He walked us thru it all and the rest of the staff was great also. We know that Bocker More

by lsfdef
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Delbert Bunker, Danny Busch, Austin Bowser
Oct 12, 2023 -

Bocker Auto Group responded

Thank you for leaving us this great review! We are very happy to hear that Austin could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Bocker Chevrolet Buick GMC Team

September 23, 2023

We bought a 2024 Chevrolet Trax, and worked with Kristen Dunn for the sale. Kristen was extremely helpful and knowledgeable, and kept us updated on everything throughout the experience. When our new vehicle More

by Dave W.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristen Dunn
Sep 26, 2023 -

Bocker Auto Group responded

Dave, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Bocker Chevrolet Buick GMC Team

August 26, 2023

Bocker is one of the few dealerships that I'm willing to work with. Their sales reps that I have worked with, most recently Austin Bowser, are very courteous and friendly. Their service department, especial More

by lugan2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Wollny, Gary Shorter , Brad Leverton , Austin Bowser
Aug 29, 2023 -

Bocker Auto Group responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Bocker Chevrolet Buick GMC Team

August 05, 2023

Service department is TERRIBLE‼️. Went in for a blown tire - was sent from GM roadside which had us towed there. Service department was very rude and told us if we don’t have your ti More

by Marcure
Service Communication
Recommend Dealer
No
Employees Worked With
Brad Leverton
Aug 07, 2023 -

Bocker Auto Group responded

Marcure, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. We would appreciate the opportunity to discuss your time spent with us. Please contact us at your earliest convenience so we can work together at resolving this. Sincerely, The Bocker Chevrolet Buick GMC Team

July 31, 2023

Very good service. Have no complaints at all, Brandon and his team were nothing but helpful to get us in the right car. They took in everything we told them we needed a More

by Kieflersawyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Busker
Aug 03, 2023 -

Bocker Auto Group responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Bocker Chevrolet Buick GMC Team

July 25, 2023

This by far was one of the best experiences we have had at a dealership! Jason, Delbert and danny from Bocker group helped make the purchase of our truck so simple. Everything was explained so well. Wil More

by D K Edler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Bardell, Delbert Bunker, Danny Busch
Jul 27, 2023 -

Bocker Auto Group responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Bocker Chevrolet Buick GMC Team

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