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Bob Hook Chevrolet
Louisville, KY
1,407 Reviews
6 Decades, 3 Generations, 1 Tradition.
Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business.
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Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,407 reviews
May 31, 2024
We are very pleased with Jimmy, our salesman. He went above and beyond to make the buying process go as smoothly as possible. We couldn’t have asked for an easier or better experience. The financ He went above and beyond to make the buying process go as smoothly as possible. We couldn’t have asked for an easier or better experience. The finance manager was a pleasure to deal with as well. Thanks guys for everything you did! We are very happy with our like new Terrain! More
by whodey145
Helpful May 28, 2024
I purchased a Chevrolet Trailblazer from Bob Hook Chevrolet. I was very satisfied with all of the staff that assisted me. Everyone is very polite, professional and knowledgeable. Thank you, Mr. Bill Chevrolet. I was very satisfied with all of the staff that assisted me. Everyone is very polite, professional and knowledgeable. Thank you, Mr. Bill Dabney for helping me get my new car! He listens to what you are really looking for and gives you time to think about your choices. Plus, best test drive with Mr. Dabney! He explains everything the vehicle has to offer from safety devices to the new technology. More
by Nancy Vega Marin
May 27, 2024
He did a nice job showing me around the basis of the truck test, driving listening to my knees truck test, driving listening to my knees More
by Kingjame1504
Employees Worked With
May 24, 2024
Bob Hook Chevrolet is a trusted place to buy your car don't wait more and go to Bob Hook Chevrolet. Oh Yeah Max is very profesional on it. don't wait more and go to Bob Hook Chevrolet. Oh Yeah Max is very profesional on it. More
by sabelma15
May 21, 2024
Could not have been happier with our salesmen, Bill Dabney. Everybody we had contact with was awesome and so helpful Dabney. Everybody we had contact with was awesome and so helpful More
by sharonrowe5
May 19, 2024
Bought a 2024 Traverse from Bob Hook. Buying experience was great. Bill Dabney was great to deal with, very knowledgeable and answered all our questions. No high pressure sales felt Buying experience was great. Bill Dabney was great to deal with, very knowledgeable and answered all our questions. No high pressure sales felt he was able to secure us a great deal. Will definitely buy from Bill and Bob Hook again. More
by mikerussell
Employees Worked With
May 18, 2024
Kelly Byrd and William Dabney were amazing to deal with. We bought a Ford Fusion and they made everything so easy. We highly recommend these guys!! Great Customer Service!! We bought a Ford Fusion and they made everything so easy. We highly recommend these guys!! Great Customer Service!! More
by Stephanie Hargett
May 15, 2024
Sales person Max was so nice, I recommend this place for car buying you know car buying you know More
by Ishwor katuwal
Employees Worked With
May 13, 2024
William is very dedicated in making sure that the car buying experience goes smoothly. This is the third vehicle I’ve bought from William. He is hard working and very thorough. I would recommend Willi buying experience goes smoothly. This is the third vehicle I’ve bought from William. He is hard working and very thorough. I would recommend William to anyone that is wanting to buy a vehicle. More
by Ljw
Employees Worked With
May 10, 2024
We have purchased several vehicles for our company from Rachel Calvert, of Bob Hook Chevrolet. When we were ready to purchase our next personal vehicle, we turned to Rachel, again, to help facilitate find Rachel Calvert, of Bob Hook Chevrolet. When we were ready to purchase our next personal vehicle, we turned to Rachel, again, to help facilitate finding what we needed. Rachel always goes above and beyond with her customer service…she is considerate, informative, great at communication and customer service! Her attention to detail and following up on the entire process makes purchasing a vehicle actually fun and enjoyable. Thank you Rachel! Cindy & Steve More
by Cindycakes2
Employees Worked With
Rachel Calvert
