Biggers Mitsubishi

My Experience was absolutely amazing! !! Arnold Hernandez went above and beyond answering any questions extremely helpful!!!! Customer service was amazing!!! As well as the manager Jim was !! Arnold Hernandez went above and beyond answering any questions extremely helpful!!!! Customer service was amazing!!! As well as the manager Jim was extremely helpful and knowledgeable as well!!! I highly recommend!!!! Anyone looking to purchase do not I mean do not hesitate go straight to Biggers Mitsubishi Elgin!!!!!! More

Great Service, good customer care. great competency - knows how to keep customers happy, reliable and consistently great service. great competency - knows how to keep customers happy, reliable and consistently great service. More

Jeremy is great. Always gets me in form an appointment when I call. I have been coming to Biggers Mitsubishi for over 4 years if not longer an never had a problem wi Always gets me in form an appointment when I call. I have been coming to Biggers Mitsubishi for over 4 years if not longer an never had a problem with service. More

Service was amazing and so honest! !! I had a Great experience and I was very satisfied !! I had a Great experience and I was very satisfied More

It was easy to make the appointment. I came in to get my convertible top fixed, but they also checked the rest of the vehicle and found that my serpentine belt was frayed. They provided I came in to get my convertible top fixed, but they also checked the rest of the vehicle and found that my serpentine belt was frayed. They provided a car on the Friday I came in and said hopefully the work would be done by Monday, the 13th, but they were able to get the work done the same day. All employees I spoke to include Michael, the porter and cashier were super nice and helpful. This was my first visit to Biggers. More

Keith is an excellent service advisor. I appreciate his patience and professional customer service. The service techs are very efficient in completing my oil change and additional service I appreciate his patience and professional customer service. The service techs are very efficient in completing my oil change and additional service findings on the spot. Thank you all. More

Was very professional and courteous. Gave me a detailed explanation of what needed to be done. Gave me a detailed explanation of what needed to be done. More

We are long standing Mitsubishi customers, and were customers at Schaumburg location even after moving to Algonquin 12 years ago. Have tried other dealers/service centers since, but happened to schedul customers at Schaumburg location even after moving to Algonquin 12 years ago. Have tried other dealers/service centers since, but happened to schedule service at Biggers in Elgin last year - we are very happy with service there. Keith is great to work with! He listens to explanation of issues, and even if coming in for regular oil change, I never feel as if he is pressuring to up-service if service is not really necessary. More

The attention and service was excellent , I’m very please with the service team . Profesional , attentive, informative, helpful, time efficient, definitely going back, thank you !! please with the service team . Profesional , attentive, informative, helpful, time efficient, definitely going back, thank you !! More

I must say that I was impressed by the great customer service and attention given towards my requests. This is the type of place your Dad or Grandpa will tell you about based on their amazing service. service and attention given towards my requests. This is the type of place your Dad or Grandpa will tell you about based on their amazing service. The sales rep I worked with was Rafal. He was very professional, gave me exactly what I wanted in service and made the car buying process extremely smooth. I highly recommend him as the go to person for your next Mitsubishi purchase. More