153 Reviews of Beck & Masten Buick GMC - Service Center
Took my vehicle in to have it checked out and do some necessary things such as tire rotation, oil change and a front license plate holder placed. Brought this vehicle back from Indianapolis. Dealt with necessary things such as tire rotation, oil change and a front license plate holder placed. Brought this vehicle back from Indianapolis. Dealt with Karla Calixto in service and was extremely impressed with how she handled everything for me. Appreciate all of Karla’s help and she will be the one I deal with every time I need something done. More
I have purchased several new Yukon XLs from Beck and Masten because the dealership has competitive pricing, provides timely and trustworthy vehicle service and retains professional, knowledgeable, frien Masten because the dealership has competitive pricing, provides timely and trustworthy vehicle service and retains professional, knowledgeable, friendly and customer-oriented employees. More
Drop off was great. Repair cost was outrageous. Follow up letting me know my vehicle was ready, never happened. Just showed up on Friday because was told it would be don Repair cost was outrageous. Follow up letting me know my vehicle was ready, never happened. Just showed up on Friday because was told it would be done by Tuesday. They did wash it though. More
The service advishow no respect to the customer, making them feel that they are lying about the experience of the day ahead with the coupon. them feel that they are lying about the experience of the day ahead with the coupon. More
Customer service tech, SyQuoia James, was very professional, informative, helpful, and delightful to work with. Need to keep her! She is definitely an asset to Beck & Masten. Great job! professional, informative, helpful, and delightful to work with. Need to keep her! She is definitely an asset to Beck & Masten. Great job! More
The Service Department provides exceptional service. Dee makes all the difference, and you know everything will be done fair and right. I’ve been a customer for last 10 years, and will continue to be du Dee makes all the difference, and you know everything will be done fair and right. I’ve been a customer for last 10 years, and will continue to be due the service Dee and her team provides. Keep up the outstanding work! More
Karla took care of me very quick with a friendly smile, she asked me if I wanted a car wash and she delivered, quick friendly service what else do I want, GREAT JOB KARLA!! she asked me if I wanted a car wash and she delivered, quick friendly service what else do I want, GREAT JOB KARLA!! More