Bay Ridge Honda

Be careful! !! Don’t go to bay ridge Honda, finance manager Asad can’t trust , lie and it’s a scam. The day I picked up my car, my salesperson said I had to see t !! Don’t go to bay ridge Honda, finance manager Asad can’t trust , lie and it’s a scam. The day I picked up my car, my salesperson said I had to see the manager to sign the paperwork. I find out he’s a finance manager Asad. So he told me how much monthly payment would be and I asked how come it is different than what my salesperson told me. It’s about $20 different. ( my salesperson already showed me the final price, breakdown including tax, dmv and document fee and monthly payment few days ago) he said oh. It’s the bank fee and motor vehicle fee. Your salesperson didn’t tell you. The amount you got exclude those fee. And I said oh. Okay. Then he started selling me those protection plans. Tire and wheel, windshield, key.. etc. He recommended to me to sign up the tire and wheel plan since the road condition is bad in NYC. But I said no and rejected him twice. He then offered me 1 year free of windshield plan. He said just about $30more every month that can protect your tires for 5years and save a lot of money. So I take it. When I got home and do the math. I can’t figure it out the final price. So I went back few days later and asked him for the breakdown. When I look at it, I was like wow!! No wonder monthly payment is much more than what I got. I don’t see the bank fee and motor vehicle fee he mentioned but another destination fee which already included in MSRP. So he charged me double. So I told him he better fix it otherwise I will file complaint. No way he doesn’t know the Destination & Handling Fees included in MSRP already. He tried to make up something to charge customer more if you don’t check the documents or no knowledge of buying a new car. I can’t believe he or they would do that. More

Jeff Goldberg is one of the best salesmen that I have ever encountered! He's always professional, kind and compassionate! He listens and doesn't try to force you into anything you don't want. If there i ever encountered! He's always professional, kind and compassionate! He listens and doesn't try to force you into anything you don't want. If there is any issue, he is responsive and helpful! Jeff has always went above and beyond to help me! I just got my third car from him this year! I absolutely love working with him! Also Asad Basha in the finance department is the BEST person to make it ALL happen! He's so pleasant and has consistently made the experience of purchasing my vehicles awesome! That's why I continue to purchase my vehicles at Bay Ridge Honda! Thank you both for making my experiences purchasing my vehicles, seamless and comfortable! I greatly appreciate it! Best, Immani W. More

Do not go to honda bay ringe especially do not see Betty Lala, only if you want to risk your life. Lala, only if you want to risk your life. More

Made appoinment to test drive a car. We had to trave 2 hours to get there but when we arrived the car was not available. They did not even have the decency to call us while en route to s We had to trave 2 hours to get there but when we arrived the car was not available. They did not even have the decency to call us while en route to save us a trip. On top of that the manager made no attempt to apologize. 0 customer service and very unprofessional. I would be very surprised if they actually post this review. More

I couldn’t be more happy with my experience at Bay Ridge Honda. Their professionalism and compassion for our specific situation was incredible. We felt comfortable and welcomed from the moment we walked int Honda. Their professionalism and compassion for our specific situation was incredible. We felt comfortable and welcomed from the moment we walked into the dealership Everyone involved in our buying process was extremely helpful and knowledgeable. Tatyana our salesperson was incredibly patient with us and left no question unanswered. She was polite, personable and made sure we got the car we were looking for. Tony in the insurance department was also very knowledgeable and patient with our situation. He gave us great guidance and made sure we were taken care of. Asad in finance explained everything in digestible detail and left nothing to question. I’m extremely happy we went to bay ridge Honda. I would recommend to anyone who is looking for a car to go to Bay Ridge Honda. Thank you guys! More

Purchased a new 2024 Honda CRV from Bay Ridge Honda on Sept 11. Luis Cintron was an exceptional salesperson, he streamlined the process in a timely manner, providing all the options and savings for the be Sept 11. Luis Cintron was an exceptional salesperson, he streamlined the process in a timely manner, providing all the options and savings for the best deal for my benefit. I’ll definitely be going back to him for my son’s car, once he gets his driver’s license. Super thanks to Luis Cintron!!! More

Third certified used car bought from Jeff the Sales agent at Bayridge Honda. The reason why my entire family buys their cars with Bayridge Honda is because the Sales Rep Jeff pays attention to details. Whe at Bayridge Honda. The reason why my entire family buys their cars with Bayridge Honda is because the Sales Rep Jeff pays attention to details. When you explain to Jeff what your budget is and what car your are looking for he will keep trying to find a car priced within your budget and he is very honest and up front of any pros and cons of each vehicle of choice. When buying a car I'd rather buy from a Sales Rep who appreciates your business no matter how small. Most car sales agents are just in a rush to get you in and out and help you less if you have a small budget. So far all the cars that Jeff has sold us have been great vehicles. Regards Elaine More

I was only planning to get a price on a new CRV Hybrid, but Betty Lala made me an offer I couldn't refuse!! The entire team at Bay Ridge Honda truly made my car shopping experience a pleasure: from the min but Betty Lala made me an offer I couldn't refuse!! The entire team at Bay Ridge Honda truly made my car shopping experience a pleasure: from the minute I was greeted at the door to the moment I was handed the keys, I experienced an atmosphere of professionalism and courtesy. Tony made sure that my insurance card had my middle initial while Stephanie handled my registration, and Asad was so reassuring throughout the paperwork process that I was going to really enjoy my new car. Each and every hurdle that occurred throughout the process was handled with a "We got this!" attitude that truly made me feel like I had made the right choice to go to Bay Ridge Honda! I will be telling all my friends to go see Betty; she's the best!! More

I went to Bay Ridge Honda today for my usual maintenance and was pleased by how well it went. I waited outside for only a few minutes, signed in (no line) and spent the rest of my time in a new and very cle and was pleased by how well it went. I waited outside for only a few minutes, signed in (no line) and spent the rest of my time in a new and very clean waiting room with a large screen TV and available beverages. After a very reasonable time my car was ready. I thanked Andrew who is always friendly and knowledgable and was on my way. Not a bad way to start the day! More

I’m posting this on behalf of my grandma who I’m trying to help my navigate the process of buying her leased car (it has sentimental value), & their practices are absolutely predatory. The car was original to help my navigate the process of buying her leased car (it has sentimental value), & their practices are absolutely predatory. The car was originally in my grandpa’s name & was willed to her when he died, & she wants to buy the car; they absolutely won’t let her without her paying thousands of dollars over what was agreed & are holding the car hostage now. We’re looking into the legality of this. More