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Basil Ford

Cheektowaga, NY

4.7
594 Reviews
Call Dealership (716) 893-1000

1540 Walden Ave

Cheektowaga, NY

14225

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594 Reviews of Basil Ford

April 16, 2024

Jermey at Basil did everything possible to insure I was a satisfied customer and I would definitely return. More

by twoodard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermey
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Helpful
April 15, 2024

Timely, Courteous & Quick Service. .. I was very pleased. Thanks Again Team of Basil Ford, It was my pleasure. More

by Gwendolynclarke81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Servicing Associate
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Helpful
April 14, 2024

Excellent and professional salesman accepted my offer on a ford transit box truck.Mike was great assist me like family coming to pick me up at the airport and stand behind any concerns about the sale.thank More

by juve4ever73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
mike worthington
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Helpful
April 05, 2024

Everyone was friendly and nice had to wait a little long but that’s okay More

by Markapril1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lionel Niyonkuru
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Helpful
April 02, 2024

I never had a problem with Basil and staff. Great job again. How about my money back?😊 More

by brownpaul1951
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassie Soucia
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Helpful
March 29, 2024

Had minor collision work done here. Car looks as good as new. Finished the job exactly when they said they would! Everything was perfect! More

by astrodad
Recommend Dealer
Yes
Employees Worked With
NA
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Helpful
March 26, 2024

Always greet with a smile, always ready to help. Staff knows their worth . Politeness from all staff More

by deloreslowry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
miro chalupka
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Helpful
March 25, 2024

Took advantage of young girl , took her money for down payment on car then sold the car out from under her with in 24hours . Extremely shady . Do not buy , lease or do business with them . More

by Rhoda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Everyone involved
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Mar 26, 2024 -

Basil Ford responded

We're extremely sorry to hear about your negative experience with us, please know that our Management Team is already aware of this situation and our General Manager Frank Z. has been attempting to reach out.

Helpful
March 22, 2024

I don’t know about your guys experience, but my experiences I bought a truck at The basil, Ford in Cheektowaga 30 days later I had problems with the brakes they wanted to go half with me. I told hi More

by Stephen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cassie Soucia, kevin hartman
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Helpful
March 08, 2024

Friendly, fast, experienced. Helpful. Will help you get the car you want and not settle for less More

by TreeB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
charlie salamone
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Helpful
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