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i.g. Burton Chevrolet of Berlin

Berlin, MD

3.4
5 Reviews
Call Dealership (410) 454-0474

10419 Old Ocean City Boulevard

Berlin, MD

21811

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5 Reviews of i.g. Burton Chevrolet of Berlin

November 02, 2023

Excellent business to deal with. Highly recommend for Chevy, dodge and jeep. Most knowledgeable sales team I've dealt with More

by lbcooperjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Larkin
Report | Print
Nov 03, 2023 -

i.g. Burton Chevrolet of Berlin responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We're so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, The i.g. Burton Chevrolet of Berlin Team

Helpful
October 25, 2023

Saleman very professionally, knowledgeable, and respectful. Took his time work thru obstacles for best price Great Job! More

by blkdiamond12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryant Lee Sterling, Andrew Stombaugh, Digital Air Strike
Report | Print
Nov 07, 2023 -

i.g. Burton Chevrolet of Berlin responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The i.g. Burton Chevrolet of Berlin Team

Helpful
June 13, 2023

Had an appointment for 830 this morning for service repair. Had two or three prefab text message from service and mechanic. No responses from either when I asked how long it's going to be. Or how exten More

by jamessavage099
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott
Report | Print
Jun 22, 2023 -

i.g. Burton Chevrolet of Berlin responded

James, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The ig Burton Chevrolet of Berlin Team

Helpful
April 22, 2023

The dealer rep claimed that he could not "see" the question posed through the website. All he could tell is that I was looking. If that's the case, do not allow me to type in a question. Other than More

by Diggity
Recommend Dealer
No
Employees Worked With
Ricky Ridenour
Report | Print
Apr 25, 2023 -

i.g. Burton Chevrolet of Berlin responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The ig Burton Chevrolet of Berlin Team

Helpful
August 24, 2022

I don't think charging 20% for "shop supplies" is fair. Especially on a simple reprogramming of a key remote. More

by Pai4sim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Jane Evans
Report | Print
Aug 26, 2022 -

i.g. Burton Chevrolet of Berlin responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The ig Burton Chevrolet of Berlin Team

Helpful