Read Reviews Bank Street Hyundai

Bank Street Hyundai

Bank Street Hyundai

2788 Bank Street South
Ottawa, Ontario K1T 1N3

Canada


Sales: (613) 739-7530
Service: (613) 739-7530
Parts: (613) 739-7530

Bank Street Hyundai
Manufacturer: Hyundai

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.8
  • Pricing:

    4.8

24-Month Rating

based on 133 reviews

4.9

4.9 out of 5

133 lifetime reviews

Bank Street Hyundai

Most Reviewed Employees

View All Employees

Cars For Sale by this Dealer

Need a New Car?

Certified: Bank Street Hyundai

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Bank Street Hyundai has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Instant Financing
Cable TV Parts Store
Customer Lounge Area Shuttle Service
Express Service Television
Free Coffee Valet Parking
Free Drinks Vending Machines
Free WiFi

akmeikle
5/22/2013 10:02:30 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Justin, Young-in YooJustin, Young-in Yoo
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bank Street Hyundai:

I had an excellent experience with Bank Street Hyundai. I had done all the research and knew what model I wanted. The salesperson I dealt with was very friendly and knowledgeable on all the features of the vehicle I was interested in. I never felt pressured by Justin and I did shop around for price and ended up buying the car from Bank Street Hyundai because they offered me the best deal.

I would definitely recommend Justin and Bank Street Hyundai to my friends. Hopefully the after-sales service keeps up the same high standard.

Was this review helpful to you?    Yes | No

Twitter
Ela80
5/21/2013 7:42:13 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Faysal AklFaysal Akl
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bank Street Hyundai:

Our experience with Bank Street Hyundai has been great. All staff we have dealt with have been professional, helpful and friendly. We would recommend Faysal and this dealership to anyone.

Was this review helpful to you?    Yes | No

Twitter
carocharleb
5/21/2013 5:34:34 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
NASER SHARIFNASER SHARIF
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Bank Street Hyundai:

Thanks for the good experience in helping us buy our first new car. We had a great time with Naser and we look forward to keep dealing with him down the road!

Was this review helpful to you?    Yes | No

Twitter
bforget
5/16/2013 4:38:29 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ernesto LorelloErnesto Lorello
Shahir MoradiShahir Moradi
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bank Street Hyundai:

I had heard good things about this dealership so when it came time to buy a new car I ventured in. I was greeted warmly by Shahir and felt comfortable in my purchase. He and Ernesto made sure my transaction was as pleasant as possible. They were courteous, knowledgeable and patient. I left happy in the knowledge that I had made a great descision buying from Bank Street Hyundai. I would gladly send my friends and family there for their next new car.

Was this review helpful to you?    Yes | No

Twitter
Nick_Rondhuis
5/13/2013 4:36:52 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Faysal AklFaysal Akl
Ernesto LorelloErnesto Lorello
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bank Street Hyundai:

Walking into the dealership with zero intent to buy that day we were approached by Faysal. He immediately made us feel welcomed, took a few minutes to find out the intentions of our visit, and guided us in the right direction. He didn't seem to care that we were not in the mindset of buying a car, just merely gathering information for the next few weeks. This was a breath of fresh air from "the other guys" who just ignore you once you let them know that you have zero intent to buy at that given instant. Faysal was very informative, and listened to every word i had to say to him. He had an answer for every question that was asked, and not at one point did i find that he was too pushy. He made us feel very comfortable, and when we sat down at his desk and went over numbers my mindset quickly switched from just looking to ready to buy. This is a great testament to his hospitality and adaptability to work with what was thrown at him. The process was very quick and painless. He sold me a car in less time than it took for the other dealerships to annoy me to the point where i just got up and left. I would recommend Faysal to everyone that I know in the market for a new car, he is very informative, adaptable and made the whole car buying process feel like having coffee with a friend as opposed to someone trying to get as much money out of you as they can. Kudos to Bank Street Hyundai for employing someone as good as Faysal, and to the whole dealership for running such a professional establishment. I love my new Elantra!

Was this review helpful to you?    Yes | No

Twitter
Spezza_Fan
5/13/2013 8:28:31 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jean-Michel DoreJean-Michel Dore
Ernesto LorelloErnesto Lorello
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bank Street Hyundai:

Jean-Michel was very knowledgeable and made my choice very easy when it came to choosing my new Hyundai Elantra Coupe. He knew his cars and was a great listener when it came to what I wanted instead of trying to "sell" me something. I highly recommend J-M as a sales rep. He knows his stuff! Ernesto also did a great job finding me a great deal for low monthly payments. Very satisfied customer here!

Was this review helpful to you?    Yes | No

Twitter
souhayla
5/12/2013 12:45:58 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Louis BoueryLouis Bouery
Ernesto LorelloErnesto Lorello
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bank Street Hyundai:

Louis and Ernesto were extremely friendly, knowledgable and professional. They understood my needs and helped me make the right choice. I've never had a more pleasant and comfortable experience buying a car. I walked away without any doubts and an experience i will share with many friends and family!

Was this review helpful to you?    Yes | No

Twitter
titobugs
5/10/2013 9:13:44 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ernesto LorelloErnesto Lorello
Justin, Young-in YooJustin, Young-in Yoo
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bank Street Hyundai:

My husband & I have hesitated for a long time in purchasing a new car for the simple reason that it can be costly and sometimes the dealership experience can be stressful. We finally decided to give it a shot and it exceeded our expectations right from the first visit to the last. We dealt with Ernesto Lorello & Justin Yoo Young-In, they were great, friendly, kind and extremly patient . They assisted us at looking at different models and needs that suit our family needs and landed up with a beautiful new Santa Fe. The staff at Bank St Hyundai are great and these 2 guys are fantastic and my family and friends are always shopping based on good referrals and these guys would get it from us. We recommend anyone go in take a look and sit with these guys and I guarntee you will leave happy and with a great car. Thank You Ernesto & Justin for changing our minds about the misconceptions we had and helping us in getting our new car. We love it.

Was this review helpful to you?    Yes | No

Twitter
JoseeD
5/10/2013 7:13:46 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Faysal AklFaysal Akl
Toufic HabibToufic Habib
Ernesto LorelloErnesto Lorello
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bank Street Hyundai:

This is the second car that I have bought from this dealership and I would would recommend them to anyone looking to buy a car. The staff are friendly, knowledgeable, straight forward and trust worthy. I am very pleased with my purchase and will definitely come here again for my future cars.

Was this review helpful to you?    Yes | No

Twitter
cemond
5/9/2013 5:26:21 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Omar MohamedOmar Mohamed
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bank Street Hyundai:

I would like to say that Omar Mohamed provided me with excellent service when I purchased my 2013 Hyundai Elantra SE (Coupe). He took the time to show my the interior and exterior of the vehicle before I left the dealership. He was extremely patient, courteous and extremely pleasant to deal with. He took the time needed in order that I was satisfied which I am at this time.

Thank you Omar for all your help it was extremely appreciated.

All the best to you!!

Was this review helpful to you?    Yes | No

Twitter

Reviews 11-20 >>