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BMW of Sherman Oaks

Sherman Oaks, CA

4.8
850 Reviews

5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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850 Reviews of BMW of Sherman Oaks

May 01, 2024

Carmela is a pro and is always very helpful and forthcoming. Communication is excellent. Delighted to deal with Carmela. . More

by Liklein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmela Grammatico
May 01, 2024

Shahe was amazing and very professional. I am really very grateful for the support and work. More

by Uzunyanluiza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
May 01, 2024 -

BMW of Sherman Oaks responded

We'll pass this along to him! Thanks for taking the time to share your positive service experience at BMW of Sherman Oaks!

May 01, 2024

Great staff very helpful , easy process hassle free thank you Sherman oaks staff we will be back More

by Deanmsarwan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Cortez, Ali Mohandesi
May 01, 2024 -

BMW of Sherman Oaks responded

We look forward to your next visit! Thanks for the kind words and congrats on your purchase!

April 30, 2024

Best dealership in the area. Warm, attentive, knowledgeable stuff and simply the best team to take care of yourBMW beauty! More

by Margarita
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond, Ali Mohandesi
Apr 30, 2024 -

BMW of Sherman Oaks responded

Margarita, this review makes our day! Thanks for your kind words and for being a valued customer at BMW of Sherman Oaks!

April 30, 2024

Every time I have had a concern they have taken it seriously and assisted me even it was not a repair needed. They are an extension of why I am so glad to have gotten my car there. More

by Wendydevore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Apr 30, 2024 -

BMW of Sherman Oaks responded

That really means a lot to us, Wendy! We're happy to help with whatever you need at BMW of Sherman Oaks. Safe travels!

May 01, 2024 -

Wendydevore responded

Just a great dealership of people with a terrific product line and service. I always feel they are looking out for me.

April 29, 2024

My experience at BMW of Sherman Oaks was great. The location was very clean and professional. The staff was amazing and i could not be more satisfied with my purchasing experience. Thank you all ag More

by celticsfan323
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hunter Peters, Ali Mohandesi
Apr 29, 2024 -

BMW of Sherman Oaks responded

Thanks for stopping by and giving us this stellar review! It was a pleasure working with you at BMW of Sherman Oaks, and we look forward to seeing you again!

April 29, 2024

I took my 2018 BMW for service on April 16th. Head was my advisor. I arrived and was greeted by the car service tech who took my car. I went directly to Heidi's desk and she took car of all of More

by bsst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis from leasing sales and returns, Heidi Tovaas
Apr 29, 2024 -

BMW of Sherman Oaks responded

We're happy to hear you enjoyed your experience with Heidi and the team at BMW of Sherman Oaks! It's always our goal to provide honest service and plenty of amenities should you choose to wait for your vehicle here. Thank you for taking the time to share this positive review!

April 29, 2024

This was the easiest experience I've ever had purchasing a vehicle. From salesman to finance. More

by Queen2poker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance manager first name is Edward. 5 star., Matt Pruitt
Apr 29, 2024 -

BMW of Sherman Oaks responded

That means so much to us! Thanks for allowing us to help you find the right vehicle at BMW of Sherman Oaks!

April 28, 2024

I’ve brought both my BMW’s to this location for service (2022 430i & 2023 X6 M) and they have always been quick to respond and to take care of any issues. On both occasions I’ve worked with Jesse Colon, wh More

by bruceurena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Colon
Apr 29, 2024 -

BMW of Sherman Oaks responded

Bruce, your recommendation is much appreciated and we're always happy to assist you at BMW of Sherman Oaks! Thanks for the shout-out to Jesse's service work!

April 28, 2024

Jesse is the best at the service department. He is nice and helpful, took care of my car really quick More

by garabidianroni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jesse
Apr 29, 2024 -

BMW of Sherman Oaks responded

We'll make sure he sees this! Thanks for the five stars and praise for Jesse!

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