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AutoNation Collision Center Denver
Denver, CO
36 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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36 Reviews of AutoNation Collision Center Denver
March 09, 2024
The time required to repair the car was average. Communications needs improving. Service center should update customers weekly of their progress. To get an update, had to call Auto Nation Subaru o Communications needs improving. Service center should update customers weekly of their progress. To get an update, had to call Auto Nation Subaru on Arapaho and have them reach out. Asked for the hail damaged hood to be kept, as I needed it. Save hood was written on the repair work order and hood. Hood was disposed of. Still as of this writing waiting for the collision center to provide a replacement hood. As far as the repairs--the car looks great but very stressful to always being the one to reach out and get no reply. Please get me my hood you owe me! More
by 777steelers
Employees Worked With
Ryan
Helpful January 23, 2024
The worst experience ever. 0 communication and no one would ever call me back when I left message. Never received any updates. I will never use Autonation collision center agai 0 communication and no one would ever call me back when I left message. Never received any updates. I will never use Autonation collision center again. I know people get busy, but it doesn't take but a couple minutes to call your customer back. More
by swald46
Employees Worked With
Ryan
December 17, 2023
Staff here are great to work with. They kept me posted along with way with progress and (inevitable) supply chain issues resulting in some delays. Work done looks great. Highly recomme They kept me posted along with way with progress and (inevitable) supply chain issues resulting in some delays. Work done looks great. Highly recommend More
by Gdphdb
Employees Worked With
Diego Tara Jon
November 27, 2023
Hail damage repair took 10 weeks. I would have been fine with the time frame if there was some communication. I left a message to talk to a manager. He did not call me back. When I we I would have been fine with the time frame if there was some communication. I left a message to talk to a manager. He did not call me back. When I went to pick up my car after 10 weeks at the dealership, I had to send my car back to the collision center since they missed a couple of spots to paint and didn't fix some areas. Earlier this year, I had my car in for minor damage and it came back with the paint not matching at all. So, twice this year, they did a poor job.This place used to be great but not any more. I will not recommend this place. More
by KH
Employees Worked With
Alan Gomez
July 31, 2023
Diego does an amazing job with communicating throughout the processes even when slight hiccups arise. The process was quick and clean the truck turned out the same! the processes even when slight hiccups arise. The process was quick and clean the truck turned out the same! More
by Preston
Employees Worked With
Diego Atencio
July 28, 2023
I took my car in for repairs, when I picked up the painter Steve came out just to makes sure I was happy with his work. I appreciate that so much. The staff at that center is top notch! painter Steve came out just to makes sure I was happy with his work. I appreciate that so much. The staff at that center is top notch! More
by Matt j
Employees Worked With
Steve Johnson
