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Audi Owings Mills - Service Center

Owings Mills, MD

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118 Reviews

118 Reviews of Audi Owings Mills - Service Center

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July 20, 2022

I had an appt and went in for tire service. I waited for my car. They were on time, efficient and made it completely painless. Could not have hoped for it to be better! More

by Ellen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess
Jul 22, 2022 -

Audi Owings Mills responded

Hi Ellen, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 15, 2022

Had a problem with my Audi Q5 hybrid (2014) wherein the wheel bearings were an issue - during their inspection they also noted that my tires had been badly damaged so they recommended so the wheel bearing More

by Psanthekadur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess
Jun 16, 2022 -

Audi Owings Mills responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Thanks for the recommendation, and have an amazing day!

June 09, 2022

Always excellent car maintenance and amazing Customer Service from the Service Staff and Service Manager. More

by msjanet73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juss, Tom
Jun 10, 2022 -

Audi Owings Mills responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 03, 2022

I brought my car in for the 3G recall and the service tech was professional and courteous and made me feel welcomed I would definitely bring my car back for all my needs in the future More

by Antoineking35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Jun 06, 2022 -

Audi Owings Mills responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 02, 2022

I have been a client at this location for close to a decade and can only say that there is no other place I would bring my vehicle for service than Audi Owings Mills. Mostly due to the smiling face of J More

by Elie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Wildasin
Jun 05, 2022 -

Audi Owings Mills responded

Hi Elie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 01, 2022

It was easy to make an appointment for service. The Service Advisor was friendly and courtesy. The waiting area was clean and comfortable. The waiting time was reasonable. More

by duong_man
Recommend Dealer
Yes
Employees Worked With
Service advisor, 4659
Jun 03, 2022 -

Audi Owings Mills responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 17, 2022

Great customer service from Tom Devale. Clean waiting area and great coffee choices and espresso machine. More

by peggyspace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Devale
May 19, 2022 -

Audi Owings Mills responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 14, 2022

The customer service is impeccable. I never have a problem getting an appointment, the waiting area is always clean and comfortable, and the staff is friendly and personable. More

by Mrs2U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dinatale
May 17, 2022 -

Audi Owings Mills responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 13, 2022

Audi Owings Mills always delivers tge best service. Every visit is a wonderful experience!! Great customer service that every customer deserves. More

by tyeezg2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Dinatale
May 14, 2022 -

Audi Owings Mills responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 10, 2022

Tom DiNatale and his team ensure professional courtesies, and supreme, excellent mechanical service! Thanks, Tristan! More

by Reporter2k6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom DiNatale and Tristan
May 13, 2022 -

Audi Owings Mills responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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