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Audi Ontario - Service Center

Ontario, CA

4.9
1,029 Reviews
Call Service Center (909) 292-1918

1,029 Reviews of Audi Ontario - Service Center

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June 05, 2024

I went in for Maintenance on a Saturday without an appointment. I wasn’t aware I needed one (my fault). Ramon was my advisor. He was able to take care of me. Thank you for your great service! More

by Tee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Audi Ontario responded

Tee, We are grateful for you leaving Ramon this stunning review! We are thrilled to hear that Ramon took incredible care of you and could provide you with great and thorough service. We are pleased to know that he could take care of you without an appointment since you did not know you needed one so he let you know and informed you on that for next time. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

Helpful
June 04, 2024

Service Department did a great job Ramon Flores keep us informed all the times we needed. Thanks Ramon! More

by Teto97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2024 -

Audi Ontario responded

Teto, Providing impeccable and quality service is so important to us here at Audi Ontario and we are glad that Ramon's efforts could meet your satisfaction! We are thrilled to know that he did a great job and kept you informed on your vehicle. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

Helpful
June 01, 2024

Ramon Flores in the service area was great, he listened to my concerns and addressed my questions. More

by BettyP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Audi Ontario responded

Betty, Thank you so much for leaving Ramon this positive review! We are glad to hear that Ramon took great care of you and your automotive needs. We are happy to know that he listened to your concerns and addressed your questions. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

Helpful
May 31, 2024

Diana was very helpful with me. She took care of me with no problems & made my life a lot easier. More

by michaelhoffmeier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2024 -

Audi Ontario responded

Michael, We are grateful for you leaving Diana this exceptional review! We are thrilled to hear that Diana took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that she was very helpful and made your life a lot easier. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

Helpful
May 29, 2024

Ramon Flores does a fantastic job. Very helpful and explains everything. Thanks Audi of Ontario. More

by CA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Audi Ontario responded

CA, We are grateful for you leaving Ramon this flawless review! We are thrilled to hear that Ramon took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that he did a fantastic job and was very helpful. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

Helpful
May 29, 2024

Great service in a timely manner. Ramon Flores was great to work with. Excellent communication. More

by Js
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Audi Ontario responded

Js, Thank you so much for leaving Ramon this fantastic review! We are glad to hear that Ramon took amazing care of you and your automotive needs. We are happy to know that he was great to work with and excellent with his communication. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

Helpful
May 29, 2024

Ramon Flores was awesome, knowledgeable and courteous. I’ll definitely be back for future services. More

by V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Audi Ontario responded

V, Providing outstanding and quality service is so important to us here at Audi Ontario and we are glad that Ramon's efforts could meet your satisfaction! We are thrilled to know that he was awesome, knowledgeable and courteous. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

Helpful
May 29, 2024

Diana was excellent and kept me well appraised of my car’s progress throughout the process. More

by smichael33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Audi Ontario responded

Providing impeccable and quality service is so important to us here at Audi Ontario and we are glad that Diana's efforts could meet your satisfaction! We are thrilled to know that she was excellent and kept you updated on your car's progress. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

Helpful
May 14, 2024

The dealership “Audi Ontario” especially service associate Dani Paiz went above and beyond the normal standard of customer service as we were not from the area actually 1 hour drive from home when w More

by steve.garske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Audi Ontario responded

Steve, Thank you so much for leaving Dani this fantastic review! We are glad to hear that Dani took amazing care of you and your Audi A3 needs. We are happy to know that she kept you informed on your vehicle all the way until it was ready for pick up. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

Helpful
May 10, 2024

My experience with Ontario Audi was fast, easy, and professional and was very satisfied! Great service.. More

by Vgruca87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Audi Ontario responded

We are grateful for you leaving us this extraordinary review! We are thrilled to hear that our team took phenomenal care of you and could provide you with great and efficient service. We are pleased to know that they made your experience fast, easy and professional. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

Helpful
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